What is Zapier?
At Zapier, we鈥檙e not just making software鈥攚e鈥檙e building a platform to help millions of businesses globally scale with automation and AI. Our mission is to make automation work for everyone by delivering products that delight our customers. You鈥檒l collaborate with brilliant people, use the latest tools, and leverage the flexibility of remote work. Your work will directly fuel our customers鈥� success, and as they grow, so will you.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
1
Since last award
96 Plan to Renew
1
Since last award
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zapier?
Pros
- Saves Time
- Performance Enhancing
- Enables Productivity
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Real Time Integration
iPaaS
Data Security
Exception Handling and Notifications
Data Quality Profiling and Cleansing
Metadata Management
Synchronization and Replication
Data Virtualization
Administrative Features
API Management and Orchestration
Batch Integration
Vendor Capability Ratings
Quality of Features
Business Value Created
Ease of Data Integration
Ease of Implementation
Usability and Intuitiveness
Ease of Customization
Breadth of Features
Product Strategy and Rate of Improvement
Ease of IT Administration
Availability and Quality of Training
Vendor Support
Zapier Videos
Inside Zapier: A Step-by-Step Guide to Our Interview Process
91制片厂ing Your Future at Zapier: Benefits, Growth, and Career Development
DIBE as DNA: Shaping our Product and Workplace
Remote, Together: How Zapier Thrives in a Distributed World
Life at Zapier: The Perks of a Remote-First Workplace
Your First Days at Zapier: A Global Welcome
What Our Team Loves About Recruiting at Zapier
Zapier Reviews
Dominik E.
- Role: Sales Marketing
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted May 2023
The Game Change when it comes to integrating data
Likeliness to Recommend
What differentiates Zapier from other similar products?
The absolute simplicity of using Zapier is what makes this product different to any other competitor. The reliability and amazing support content (and team). Every marketer loves Zapier
What is your favorite aspect of this product?
The simplicity of building entire workflows in minutes, from heavy lift of data to simple pings in Slack
What do you dislike most about this product?
UX around error messages and failures, but barely worth mentioning
What recommendations would you give to someone considering this product?
No brainer, connect a few apps to get started on a basic license, and you quickly realise you won't be able to live without it
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Tableau M.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted May 2025
Detailed in Handling Data Issues
Likeliness to Recommend
What differentiates Zapier from other similar products?
The integration of every database is something the app has streamlined The intelligent analytics approach from this app is intuitive
What is your favorite aspect of this product?
The paramagnetic communication system from this app
What do you dislike most about this product?
The rational data intelligence system required is well accustomed
What recommendations would you give to someone considering this product?
Very magnificent and precise
Pros
- Helps Innovate
- Saves Time
- Respectful
- Altruistic
Sai Vamsi Y.
- Role: Finance
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Mar 2025
Seamless Automation for Boosting Efficiency
Likeliness to Recommend
What differentiates Zapier from other similar products?
It enables teams to easily integrate and automate operations by bridging thousands of apps with user-friendly, code-free workflows.
What is your favorite aspect of this product?
My favorite feature is its easy-to-use interface, which makes it possible to quickly create bespoke automations and drastically cut down on human labor.
What do you dislike most about this product?
As usage rises, costs may grow and creative solutions may be needed for increasingly complicated operations.
What recommendations would you give to someone considering this product?
Start with basic automations and work your way up. To maximize effectiveness and return on investment, spend money investigating its features.
Pros
- Respectful
- Fair
- Acts with Integrity
- Client's Interest First
