What is Zapier?
At Zapier, we鈥檙e not just making software鈥攚e鈥檙e building a platform to help millions of businesses globally scale with automation and AI. Our mission is to make automation work for everyone by delivering products that delight our customers. You鈥檒l collaborate with brilliant people, use the latest tools, and leverage the flexibility of remote work. Your work will directly fuel our customers鈥� success, and as they grow, so will you.
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
1
Since last award
96 Plan to Renew
1
Since last award
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zapier?
Pros
- Saves Time
- Performance Enhancing
- Enables Productivity
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Real Time Integration
iPaaS
Data Security
Exception Handling and Notifications
Data Quality Profiling and Cleansing
Metadata Management
Synchronization and Replication
Data Virtualization
Administrative Features
API Management and Orchestration
Batch Integration
Vendor Capability Ratings
Quality of Features
Business Value Created
Ease of Data Integration
Ease of Implementation
Usability and Intuitiveness
Ease of Customization
Breadth of Features
Product Strategy and Rate of Improvement
Ease of IT Administration
Availability and Quality of Training
Vendor Support
Zapier Videos
Inside Zapier: A Step-by-Step Guide to Our Interview Process
91制片厂ing Your Future at Zapier: Benefits, Growth, and Career Development
DIBE as DNA: Shaping our Product and Workplace
Remote, Together: How Zapier Thrives in a Distributed World
Life at Zapier: The Perks of a Remote-First Workplace
Your First Days at Zapier: A Global Welcome
What Our Team Loves About Recruiting at Zapier
Zapier Reviews
Pamela T.
- Role: Operations
- Industry: Education
- Involvement: End User of Application
Submitted Aug 2023
Automate your daily task efficiently.
Likeliness to Recommend
What differentiates Zapier from other similar products?
As members of a fast-paced team, we are constantly searching for methods to increase the quality and timeliness of our deliverables without increasing costs or spending more time than required behind a desk. Using Zapier has not only made our most complex workflows manageable, but it has also saved us time. We use it to trigger checklists and to maintain most of the information in spreadsheets correct and up to date. It removes many of those repetitive chores, allowing us to focus on more productive duties.
What is your favorite aspect of this product?
To automate work on a wide range of apps and services, no knowledge of coding or programming languages is necessary; it's simple to use, remarkably dependable, and cost-effective, especially when compared to increasing personnel or commissioning bespoke development. You can connect practically any app and execute almost any work within them at a fairly low cost. I've also used their support service a lot and they are usually helpful and enthusiastic.
What do you dislike most about this product?
There are a few highly specialized use situations that necessitate innovative solutions, complicating the design and maintenance of Zap. As the use of the marketing automation tool includes a lot of data travelling back and forth, the degree of integrations and the accessible API limit should be increased. It would be fantastic if Zapier expanded their API matching capabilities so that we could have an end-to-end task in Zapier.
What recommendations would you give to someone considering this product?
It is the ideal solution for automating your time-consuming everyday tasks and making them happen automatically. Zapier has assisted me in integrating and automating various marketing automation technologies in my organization. At my firm, we have recently reduced human efforts around repetitive chores and are doing a lot of automation with Zapier API calls and automations. It has been particularly focused on data alone, and its integrations have assisted us in recovering data more quickly.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Ivan d.
- Role: C-Level
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Jul 2023
Still my favorite, and easiest to use
Likeliness to Recommend
What differentiates Zapier from other similar products?
Consolidated position with big feature set. Very easy to use, and generous freemium plan.
What is your favorite aspect of this product?
Ease of use
What do you dislike most about this product?
The user interface seems less professional, a bit too cartoony for my taste.
What recommendations would you give to someone considering this product?
If you don't have access to PowerAutomate through a Microsoft 365 plan, this is a no brainer.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Giorgi S.
- Role: Information Technology
- Industry: Retail
- Involvement: IT Leader or Manager
Submitted Jul 2023
Well. The product is okay i guess
Likeliness to Recommend
What differentiates Zapier from other similar products?
Zapier is okay and it is fast other then other products
What is your favorite aspect of this product?
That it is super easy to use and you can use it in everyday life.
What do you dislike most about this product?
It does something like zaps. and it does not retrieve all records.
What recommendations would you give to someone considering this product?
It does something like zaps. and it does not retrieve all records. I want Zapier to retrieve all records and not just zaps.
Pros
- Caring
- Performance Enhancing
- Trustworthy
- Saves Time
Cons
- Leverages Incumbent Status
- Less Efficient Service
- Less Effective Service
