
What is Zapier?
At Zapier, we鈥檙e not just making software鈥攚e鈥檙e building a platform to help millions of businesses globally scale with automation and AI. Our mission is to make automation work for everyone by delivering products that delight our customers. You鈥檒l collaborate with brilliant people, use the latest tools, and leverage the flexibility of remote work. Your work will directly fuel our customers鈥 success, and as they grow, so will you.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
1
Since last award
96 Plan to Renew
1
Since last award
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zapier?
Pros
- Saves Time
- Performance Enhancing
- Enables Productivity
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Real Time Integration
iPaaS
Data Security
Exception Handling and Notifications
Data Quality Profiling and Cleansing
Metadata Management
Synchronization and Replication
Data Virtualization
Administrative Features
API Management and Orchestration
Batch Integration
Vendor Capability Ratings
Quality of Features
Business Value Created
Ease of Data Integration
Ease of Implementation
Usability and Intuitiveness
Ease of Customization
Breadth of Features
Product Strategy and Rate of Improvement
Ease of IT Administration
Availability and Quality of Training
Vendor Support
Zapier Videos
Inside Zapier: A Step-by-Step Guide to Our Interview Process
91制片厂ing Your Future at Zapier: Benefits, Growth, and Career Development
DIBE as DNA: Shaping our Product and Workplace
Remote, Together: How Zapier Thrives in a Distributed World
Life at Zapier: The Perks of a Remote-First Workplace
Your First Days at Zapier: A Global Welcome
What Our Team Loves About Recruiting at Zapier
Zapier Reviews
Kaushal A.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Mar 2022
It is really Awesome
Likeliness to Recommend
What differentiates Zapier from other similar products?
I believe automation is key if you would like to succeed in the IT industry. And this tool can help us to automate with almost all the popular apps. You can set trigger on any app and set action on another app. They have implemented automation in a modern and super easy way. This is really good!
What is your favorite aspect of this product?
You can set App with three easy steps - Choose App, Choose trigger, Pull-in Samples, and BOOM!
What do you dislike most about this product?
There is nothing that I don't like about this tool. According to me, It has all features which are required to implement automation
What recommendations would you give to someone considering this product?
This is the best tool to save time! You should try it once and you will love it
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing

Abhinav Ranganath P.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Dec 2021
Zapier: An automation tool that simplifies my work
Likeliness to Recommend
What differentiates Zapier from other similar products?
The integrations are the most significant distinction between Zapier and other automation platforms. With Zapier's integrations, we can automate additional business-oriented apps that we couldn't accomplish with previous software.
What is your favorite aspect of this product?
For any digital marketer, Zapier is a must-have tool. It makes work simple, straightforward, and quick. Zapier has drastically changed the way I manage my life's applications and chores. The nicest part of Zapier for me is that it has hundreds of app connectors. I automate most of my operations, from landing page integration to Google Spreadsheets to Active Campaign, using various combinations of zaps. Zapier literally made my work simpler by automating it.
What do you dislike most about this product?
There is nothing in particular that I dislike about the tool, but if I had to choose one flaw, it would be its inability to perform large-scale integrations and triggers at a fair cost.
What recommendations would you give to someone considering this product?
If you have too many repetitive tasks between two or more apps. Please go for Zapier. With the integrations present in Zapier life become easier and the speed of work also improves a lot.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing

Hemant J.
- Role: Industry Specific Role
- Industry: Finance
- Involvement: Business Leader or Manager
Submitted Nov 2021
Easy tool with numerous integration options
Likeliness to Recommend
What differentiates Zapier from other similar products?
Integration options
What is your favorite aspect of this product?
Ease of implementation
What do you dislike most about this product?
Nothing specific
What recommendations would you give to someone considering this product?
Use it for low/no code automation.
Pros
- Trustworthy
- Effective Service
- Respectful
- Fair