What is Wix?
Wix.com is a leading cloud-based development platform with millions of users worldwide. We make it easy for everyone to create a beautiful, professional web presence. Promote your business, showcase your art, set up an online shop or just test out new ideas. The Wix website builder has everything you need to create a fully personalized, high-quality free website.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceWix Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Wix.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
86 Likeliness to Recommend
91 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+87 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Wix?
Pros
- Enables Productivity
- Reliable
- Performance Enhancing
- Continually Improving Product
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Standard Templates
Social Media Integration
Web Publishing Capabilities
Management Interface
Content Repository
Content Workflow Management
Content Security
Analytics and Reporting
E-Commerce Integration
Multi Channel Support
Digital Asset Management
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Ease of Customization
Breadth of Features
Quality of Features
Ease of IT Administration
Vendor Support
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Data Integration
Also Featured in...
Wix Reviews
Traylor H.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Apr 2024
Challenging platform in terms of usability.
Likeliness to Recommend
What differentiates Wix from other similar products?
Multilingual operation, practical interfaces, variety of extensions and challenging in terms of usability.
What is your favorite aspect of this product?
Enough flexibility to work well with all the software tools you need....
What do you dislike most about this product?
Incredibly easy to use....
What recommendations would you give to someone considering this product?
Sync it to any software you want.
Pros
- Efficient Service
- Effective Service
- Helps Innovate
- Continually Improving Product
James W.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2024
Practical, easy to use and understandable tools
Likeliness to Recommend
What differentiates Wix from other similar products?
Easy to use, customizable to our liking, mobile-friendly, feature-packed, customizable templates and a specialized tool to boost our company profile are just some of its many great qualities. All of these things make it unique and good.
What is your favorite aspect of this product?
Wix allows us to create user-friendly and responsive websites, which in turn helps the company increase sales significantly. In our internal implementation, the editor's ability to generate high-quality, professional-looking designs was a great help, and the Wix team's extensive FAQ area was also a lifesaver. They offer us top-notch customer service and also on their website we found a knowledge base, live chat and phone numbers that we managed to use to get in touch with them.
What do you dislike most about this product?
There should be more frequent updates, as the platform is known to be slow to issue changes.
What recommendations would you give to someone considering this product?
Wix stands out for its free, high quality and professionally designed website templates. People who are not familiar with HTML or CSS can use it to create professional-looking websites, which is why it is so popular.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Alma B.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Mar 2024
Entry Level CMS
Likeliness to Recommend
What differentiates Wix from other similar products?
Ease of Use
What is your favorite aspect of this product?
Ease of use and drop and drag builder
What do you dislike most about this product?
Horrible SEO capabilities
What recommendations would you give to someone considering this product?
This is an entry level product
Pros
- Performance Enhancing
- Enables Productivity
- Caring
- Acts with Integrity
Cons
- Less Inspiring
- Less Reliable
- Commodity Features
