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Staffbase

Staffbase

Composite Score
8.9 /10
CX Score
9.4 /10
Category
Staffbase
8.9 /10

What is Staffbase?

We provide an internal communications platform to unite companies and their employees behind a common purpose. Staffbase offers a platform for mobile-first employee communication. Staffbase makes your company intranet accessible on the go with a mobile app. Today, even office workers expect to find everything they need on their phones. Staffbase allows employees to download your company intranet app directly from the app stores onto their phones. Using the company intranet is just as easy as checking the weather or answering a text.

Company Details


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Awards & Recognition

Staffbase won the following awards in the Employee Communications category

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Staffbase Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Staffbase.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

100 Plan to Renew

94 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Staffbase?

3% Negative
2% Neutral
95% Positive

Pros

  • Reliable
  • Respectful
  • Friendly Negotiation
  • Client Friendly Policies

Feature Ratings

Average 83

Rewards Recognition

88

Newsletter Creation

87

Pulse Surveys

87

Employee Directory

86

Instant Messaging

85

Emergency Notification

85

Intranet

84

Mobile

83

Application Integration

82

Single Sign-On (SSO)

82

Surveys and Polling

82

Vendor Capability Ratings

Average 84

Vendor Support

89

Quality of Features

87

Product Strategy and Rate of Improvement

87

Breadth of Features

86

Ease of Data Integration

86

Usability and Intuitiveness

84

Ease of Implementation

84

Ease of IT Administration

84

Availability and Quality of Training

83

Business Value Created

81

Ease of Customization

79

Staffbase Reviews

Sushmita S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Robust employee communications platform

Likeliness to Recommend

7 /10

What differentiates Staffbase from other similar products?

Staffbase distinguishes itself with its truly mobile-first approach to employee communications. Their ability to reach non-desk workers is exceptional, and the branded employee app feature really helps with adoption. The multi-channel publishing system makes content management much simpler than with other platforms.

What is your favorite aspect of this product?

My favorite aspect is the employee app's user experience - it's clean, intuitive, and feels like a consumer app rather than corporate software.

What do you dislike most about this product?

The content creation tools, while functional, could be more flexible for complex layouts. The analytics dashboard provides basic metrics but could offer deeper insights into engagement patterns.

What recommendations would you give to someone considering this product?

First determine your must-have features and start with those - don't try to implement everything at once. Focus on getting your frontline workers onboarded early as they're often the hardest to reach. Take time to plan your content strategy and governance structure.

Pros

  • Caring
  • Helps Innovate
  • Continually Improving Product
  • Reliable

Quisisano p.

  • Role: Consultant
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

Effective employee communication platform.

Likeliness to Recommend

10 /10

What differentiates Staffbase from other similar products?

The product ensures secure data sharing and enables development of an influential employees workforce.

What is your favorite aspect of this product?

Exceptional collaboration capabilities of the software and seamless integration with human resource management products.

What do you dislike most about this product?

The product has simplified employees communication and collaboration no dislike.

What recommendations would you give to someone considering this product?

Every software has its advantages and disadvantages. Before making a decision of using a certain product ensure you have done enough research on it's application and effectiveness

Pros

  • Performance Enhancing
  • Enables Productivity
  • Unique Features
  • Client Friendly Policies

Al MUHANNA M.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

Fascinating product

Likeliness to Recommend

7 /10

What differentiates Staffbase from other similar products?

Staffbase is designed with a mobile-first approach, recognizing the importance of reaching employees wherever they are. The platform offers native mobile apps for iOS and Android devices, ensuring that employees can access information, communicate, and engage with their organization anytime, anywhere.

What is your favorite aspect of this product?

user-friendly interface and interactive features contribute to enhancing employee engagement and fostering a sense of connection and belonging within the organisation.

What do you dislike most about this product?

Configuring Staffbase to align with specific organisational needs and workflows can sometimes be complex, particularly for users who are not familiar with the platform or its customisation options.

What recommendations would you give to someone considering this product?

Involve key stakeholders from different departments and levels of the organization in the decision-making process. Solicit input and feedback from employees to understand their needs, preferences, and expectations regarding communication and engagement platforms.

Pros

  • Reliable
  • Enables Productivity
  • Saves Time
  • Respectful

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