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Sprout Social Professional Logo Award Winner Product Badge
Sprout Social Professional Logo Award Winner Product Badge
Sprout Social

Sprout Social Professional

Composite Score
8.2 /10
CX Score
8.5 /10
Category
Sprout Social Professional
8.2 /10

What is Sprout Social Professional?

Sprout Social Professional all-in-one social media management platform unlocks the full potential of social to transform not just your marketing strategy鈥攂ut every area of your organization. People increasingly turn to social media to engage with your business. Sprout Social gives you the most powerful tools available to personally connect with customers, solve issues and create brand advocates.

Company Details


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Awards & Recognition

Sprout Social Professional won the following awards in the Social Media Management - Midmarket category

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Sprout Social Professional Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Sprout Social Professional.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

99 Plan to Renew

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Sprout Social Professional?

0% Negative
9% Neutral
91% Positive

Pros

  • Respectful
  • Performance Enhancing
  • Enables Productivity
  • Acts with Integrity

Feature Ratings

Average 85

Social Response Management

87

Social Media Channel Integration Outbound

86

Social Moderation and Workflow Management

85

Campaign Execution

84

Social Media Channel Integration Inbound

84

Dashboards and Visualization

84

Sentiment Analysis

83

Social Post Archival

82

Trend Analysis

81

Vendor Capability Ratings

Average 82

Ease of Implementation

85

Business Value Created

84

Availability and Quality of Training

83

Usability and Intuitiveness

83

Ease of IT Administration

82

Quality of Features

82

Ease of Customization

82

Ease of Data Integration

81

Breadth of Features

81

Vendor Support

79

Product Strategy and Rate of Improvement

79

Sprout Social Professional Reviews

Daniel K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Facilitates Collaboration with your team and clien

Likeliness to Recommend

8 /10

What differentiates Sprout Social Professional from other similar products?

Sprout Social gives us a single platform to schedule and post content, respond to comments and direct messages, and review our analytics and performance, a great app for managing our social media.

What is your favorite aspect of this product?

Easy to navigate user interface, Provide social analytics, Good reporting capabilities Intuitive and easy to use, Schedule posts on Sprout Social and recommended posting times are good, Easy to understand charts and analytics. ,

What do you dislike most about this product?

Reduced quality of photos on linkedin, more ability to monitor more than one competitor.

What recommendations would you give to someone considering this product?

Excellent for basic social media management. the ability to export schedules of scheduled posts are features that help save time.

Pros

  • Effective Service
  • Generous Negotitation
  • Performance Enhancing
  • Enables Productivity

Shango M.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Great Product!

Likeliness to Recommend

9 /10

What differentiates Sprout Social Professional from other similar products?

USability. Very easy to use.

What is your favorite aspect of this product?

Integrates well with CRM

What do you dislike most about this product?

The adaptability and learning

What recommendations would you give to someone considering this product?

This tool is amazing in social media management. It will help you with your online marketing campaigns.

Pros

  • Reliable
  • Efficient Service
  • Acts with Integrity
  • Generous Negotitation

Stephanie M.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2022

Sprout simplifies my social media administration

Likeliness to Recommend

10 /10

What differentiates Sprout Social Professional from other similar products?

Sprout Social helps my business reach its full social media potential by giving us access to all the tools we need in one convenient location. In addition to the features for reporting that obviously save time, the fact that I can use the Sprout Queue to schedule recurrent social posts is a nice and unexpected time saver that helps me with my monthly planning.

What is your favorite aspect of this product?

By utilizing Sprout Social's advanced listening tools, my team is gaining a deeper understanding of our social media audience. These tools provide us with one-of-a-kind features that allow us to track public conversations taking place on social media that are pertinent to our company. In order to better grasp the sentiment of our target audience, we have incorporated Sprout Social's listening technology into our marketing approach.

What do you dislike most about this product?

For the time being, I can't use a centralized system to prepare social media postings and then distribute them across various channels at once. Having this option available would undoubtedly facilitate fluid and rapid dissemination of material across various social media channels.

What recommendations would you give to someone considering this product?

This tool is assisting us in many ways, including community management, inbox organization, content scheduling, and the provision of a continuous media feed across all of our social media platforms. The capacity to produce reports and modify them to suit individual preferences. When it comes to managing our team's community engagement efforts, I believe the smart inbox is indispensable.

Pros

  • Reliable
  • Enables Productivity
  • Efficient Service
  • Saves Time

Most Popular Sprout Social Professional Comparisons

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