SolarWinds AppOptics Customer Reviews 2025

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SolarWinds

SolarWinds AppOptics

Composite Score

7.4 /10

CX Score

7.8 /10

77 Reviews

What is SolarWinds AppOptics?

Solarwinds AppOptics provides real-time visibility into any application by collecting both high-fidelity metrics and detailed transaction traces.

Company Details

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SolarWinds AppOptics Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on SolarWinds AppOptics.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

79 Likeliness to Recommend

1
Since last award

88 Plan to Renew

2
Since last award

78 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+82 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SolarWinds AppOptics?

3% Negative

11% Neutral

86% Positive

Pros

Caring
Helps Innovate
Continually Improving Product
Saves Time

Feature Ratings

Average 71

Server Monitoring

Scalability

Application Logging

Dependency Tracking

Application Discovery

Application Request Tracing

Error Reporting

Code Performance Monitoring

Real User Monitoring

Application Metric Reporting

Automated Diagnostics

Vendor Capability Ratings

Average 73

Ease of Data Integration

Business Value Created

Vendor Support

Quality of Features

Availability and Quality of Training

Ease of IT Administration

Product Strategy and Rate of Improvement

Ease of Customization

Ease of Implementation

Breadth of Features

Usability and Intuitiveness

SolarWinds AppOptics Reviews

Ricardo C.

Role: Information Technology
Industry: Government
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jan 2020

Fantastic product, easy to use

Likeliness to Recommend

8 /10

What differentiates SolarWinds AppOptics from other similar products?

Haven't used other similar products

What is your favorite aspect of this product?

Server monitoring

What do you dislike most about this product?

Web based interface

What recommendations would you give to someone considering this product?

Do your research to make sure you are taking advantage of all the products

Pros

Respectful
Reliable
Performance Enhancing
Enables Productivity

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SolarWinds AppOptics

What is SolarWinds AppOptics?

Company Details

Need Assistance?

SolarWinds AppOptics Ratings

79 Likeliness to Recommend

1 Since last award

88 Plan to Renew

2 Since last award

78 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+82 Net Emotional Footprint

How much do users love SolarWinds AppOptics?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Server Monitoring Monitor usage and performance of all application dependencies like databases, servers, containers, web services, caching, etc.

Scalability Scalability refers to the transaction size per second / time taken to put a transaction in the block and the time taken to reach a consensus.

Application Logging Capture and store transaction and application data for use in debugging and tracing.

Dependency Tracking Tracking the performance of all application dependencies.

Application Discovery Automated discovery of web servers, application servers, and micro-services, application frameworks, and platforms.

Application Request Tracing Detail key attributes of application requests and transactions.

Error Reporting Tracking and automatic notification of alerts or errors within the system.

Code Performance Monitoring Tracking application performance at the code-base level.

Real User Monitoring Enables observation of actual end-user interactions with applications, users鈥� behaviours, how they navigate, and where they drop off the application.

Application Metric Reporting Tracking of both custom and basic application framework metrics.

Automated Diagnostics Automated diagnostics providing prebuilt workflows for problem detection, correlation of application behavior and performance, and determination of cause.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

SolarWinds AppOptics Reviews

Ricardo C.

Fantastic product, easy to use

Likeliness to Recommend

Pros

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Title

1
Since last award

2
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1
Since last award

Feature Ratings

Server Monitoring

Scalability

Application Logging

Dependency Tracking

Application Discovery

Application Request Tracing

Error Reporting

Code Performance Monitoring

Real User Monitoring

Application Metric Reporting

Automated Diagnostics

Vendor Capability Ratings

Ease of Data Integration

Business Value Created

Vendor Support

Quality of Features

Availability and Quality of Training

Ease of IT Administration

Product Strategy and Rate of Improvement

Ease of Customization

Ease of Implementation

Breadth of Features

Usability and Intuitiveness