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What differentiates Smartsheet from other similar products?

Ease of planning, organising, scheduling and rescheduling of my projects and tasks. Real-time communication via mass messaging. Online marketing campaign. Agile field work collection.

What is your favorite aspect of this product?

Milestone project monitoring and management.

What do you dislike most about this product?

No single drawback we've encountered for couples of years.

What recommendations would you give to someone considering this product?

Just try it and decide.

What differentiates Smartsheet from other similar products?

What really differentiates Smartsheet from other similar products is its unique blend of flexibility and familiarity. As someone who has worked with a variety of project management tools, Smartsheet stands out because of how closely it mirrors the structure of a spreadsheet鈥攕omething many people are already comfortable with. But unlike a simple spreadsheet, it offers powerful project management features like Gantt charts, automated workflows, and detailed reporting, which makes it so much more robust and useful for managing complex projects. Smartsheet鈥檚 integration capabilities are another big plus.

What is your favorite aspect of this product?

One of the things I appreciate most is how customizable Smartsheet is. I can tailor the tool to fit nearly any project need, whether I鈥檓 managing a small team or handling a large, multi-faceted project. The way I can adjust columns, add custom fields, and create rules that automate repetitive tasks is a huge time-saver. I also love the real-time collaboration features. It鈥檚 incredibly easy to share sheets, leave comments, and make updates without worrying about version control issues, which is a constant challenge with other tools I鈥檝e used.

What do you dislike most about this product?

What I dislike most about Smartsheet is the steep learning curve, especially if you鈥檙e new to project management tools. While the spreadsheet-like interface is familiar and initially easy to grasp, it can quickly become overwhelming once you dive into the more advanced features. There are a lot of options, and it can take some time to figure out how to use them efficiently, particularly with things like automation and custom workflows. I often find myself referencing tutorials or looking up how to do something simple because the interface isn鈥檛 as intuitive as I鈥檇 like.

What recommendations would you give to someone considering this product?

Smartsheet works really well with many third-party tools like Google Workspace, Microsoft Office 365, and Salesforce. If you already use these tools, make sure to take full advantage of the integrations to streamline your workflow and avoid switching between apps.

What differentiates Smartsheet from other similar products?

The software is perfect for IT teams that need to combine management with detailed technical monitoring. I think the major difference is Smartsheet is a very complete solution.

What is your favorite aspect of this product?

I create detailed timelines with integrated Gantt charts, which are ideal for software development projects or cloud migrations. I automate flows for agile sprints, assign tasks to devs and receiving real-time updates. I allocate resources (team, servers, budgets) to project with workload tools, avoiding bottlenecks in IT teams. I create dashboards with technical KPIs to inform stakeholders without long meetings.

What do you dislike most about this product?

Smartsheet not support advanced charts for big data analytics or machine learning. Also, configuring webhooks or APIs requires programming skills, a challenge for non-technical teams.

What recommendations would you give to someone considering this product?

You must to prioritize critical bugs using custom formulas and assign solutions to support your teams. Use conditional alerts to notify when metrics such as CPU usage exceed critical thresholds. Leverage technology roadmap templates to plan product releases.