SAP Business Network Customer Reviews 2025

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SAP

SAP Business Network

Composite Score

7.1 /10

CX Score

7.2 /10

38 Reviews

What is SAP Business Network?

Ariba Network is now SAP Business Network. Making your business part of a dynamic, digital marketplace where millions of buyers and suppliers operating all around the world transact trillions of dollars in business commerce every year

Company Details

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Awards & Recognition

SAP Business Network won the following awards in the Strategic Sourcing category

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2 Top Rated Capabilities

3 Top Rated Features

Latest Award, 2025

2 Top Rated Capabilities

4 Top Rated Features

2024

1 Top Rated Capabilities

3 Top Rated Features

2023

2 Top Rated Capabilities

6 Top Rated Features

2022

2021 Data Quadrant Champion

2021

SAP Business Network Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on SAP Business Network.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

87 Plan to Renew

76 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+76 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SAP Business Network?

11% Negative

9% Neutral

80% Positive

Pros

Enables Productivity
Acts with Integrity
Reliable
Trustworthy

Feature Ratings

Average 76

Contract Management

Procurement Management

Capacity Management

Communications

Supplier Management

Workflow Management

Catalog Management

Auction Management

Market Assessment

ERFx

Spend Analysis

Vendor Capability Ratings

Average 77

Ease of Customization

Usability and Intuitiveness

Breadth of Features

Ease of Data Integration

Ease of Implementation

Business Value Created

Ease of IT Administration

Quality of Features

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support

Also Featured in...

Contract Lifecycle Management

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SAP Business Network

What is SAP Business Network?

Company Details

Need Assistance?

Awards & Recognition

2021 Data Quadrant Champion

SAP Business Network Ratings

83 Likeliness to Recommend

87 Plan to Renew

76 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+76 Net Emotional Footprint

How much do users love SAP Business Network?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Contract Management Includes automated contract renewal, approval process, compliance management, and contract database.

Procurement Management Includes purchasing and procurement management, as well as supplier management and optimization.

Capacity Management Monitor system utilization and provide alerts when pre-defined thresholds are reached.

Communications Includes communication portals or secure messaging or automated alerts.

Supplier Management Supplier collaboration, including Quarterly Business Review Meetings, Scorecards, KPI and SLAs.

Workflow Management Includes ability to support flexible and comprehensive workflow-based capabilities.

Catalog Management Includes customizable shipping and payment options, product pricing, advanced catalog search, and navigation.

Auction Management Includes bid management, bidder management and buyer notifications.

Market Assessment Includes market size, trends, growth rate, and portability.

ERFx Evaluation and scoring of supplier responses.

Spend Analysis Includes data visibility and quality, supplier ranking, and compliance and reporting.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Contract Lifecycle Management

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Title

Feature Ratings

Contract Management

Procurement Management

Capacity Management

Communications

Supplier Management

Workflow Management

Catalog Management

Auction Management

Market Assessment

ERFx

Spend Analysis

Vendor Capability Ratings

Ease of Customization

Usability and Intuitiveness

Breadth of Features

Ease of Data Integration

Ease of Implementation

Business Value Created

Ease of IT Administration

Quality of Features

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support