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Salesforce Sales Cloud Enterprise Logo Award Winner Product Badge
Salesforce Sales Cloud Enterprise Logo Award Winner Product Badge
Salesforce.com Inc

Salesforce Sales Cloud Enterprise

Composite Score
8.7 /10
CX Score
8.9 /10
Category
Salesforce Sales Cloud Enterprise
8.7 /10

What is Salesforce Sales Cloud Enterprise?

The all-new Sales Cloud CRM software allows you to be more efficient, more productive, more everything than ever before as it allows you to close more deals, accelerate productivity, get more leads and make more insightful decisions.

Company Details


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Awards & Recognition

Salesforce Sales Cloud Enterprise won the following awards in the Customer Relationship Management - Enterprise category

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Salesforce Sales Cloud Enterprise Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Salesforce Sales Cloud Enterprise.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

96 Plan to Renew

83 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Salesforce Sales Cloud Enterprise?

3% Negative
7% Neutral
90% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Acts with Integrity

Feature Ratings

Average 84

Lead Management

87

Sales Management

87

Account and Contact Management

86

Analytics and Reporting

85

Customer Service Management

85

Collaboration

85

Activity and Workflow Management

83

Marketing Management

82

Quote Contract and Proposal

82

Telephony and Call Center Management

80

Mobile

77

Vendor Capability Ratings

Average 83

Breadth of Features

86

Business Value Created

85

Quality of Features

85

Availability and Quality of Training

83

Ease of Data Integration

82

Ease of Customization

82

Ease of Implementation

81

Product Strategy and Rate of Improvement

81

Ease of IT Administration

81

Usability and Intuitiveness

80

Vendor Support

79

Salesforce Sales Cloud Enterprise Reviews

Jeffer sonterry S.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2025

''Simplified sales process with Salesforce''

Likeliness to Recommend

8 /10

What differentiates Salesforce Sales Cloud Enterprise from other similar products?

Salesforce lets us organize sales objects with deep customization for smooth experience rather then other competitors and increase the workflow globally.

What is your favorite aspect of this product?

The feature of Flow 91制片厂er let us automate tough sales processes and approvals across all the marketing departments for project enhancement this feature is best for me.

What do you dislike most about this product?

It offers simple and basic reporting but more detailed insights could be more helpful for tailoring depth sales reporting.

What recommendations would you give to someone considering this product?

Salesforce gives customize plans for tailoring budget and experience the features that fits for industry team's workflow. AI core functionality such as Leads and opportunities for growing teams to manage the whole process of product marketing and client relation.

Pros

  • Efficient Service
  • Client's Interest First
  • Transparent
  • Helps Innovate

Cons

  • Charges for Enhancements

Happiness U.

  • Role: Operations
  • Industry: Finance
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2025

Powerful Sales Tool with a Learning Curve

Likeliness to Recommend

7 /10

What differentiates Salesforce Sales Cloud Enterprise from other similar products?

Salesforce Sales Cloud Enterprise stands out with its advanced pipeline management, conversation intelligence, and sales agents, offering greater customization and automation capabilities. It seamlessly integrates with other Salesforce products and provides premier support, making it ideal for businesses with complex sales process

What is your favorite aspect of this product?

It standout features which include advanced pipeline management, conversation intelligence, and powered sales agents, that enhance sales productivity and revenue growth. The platform also offers customization, automation, and seamless integration with other Salesforce products, providing a unified view of customer interactions.

What do you dislike most about this product?

The complexity and extensive features can be overwhelming for some users, requiring significant training and support. Additionally, the premium product's higher price point may be a barrier for smaller businesses or those with limited budgets.

What recommendations would you give to someone considering this product?

Salesforce Sales Cloud Enterprise is right for your organization, assess your sales needs, consider scalability, and plan for training. Evaluate the platform's customization options and integration capabilities to ensure they meet your business requirements.

Pros

  • Helps Innovate
  • Efficient Service
  • Effective Service
  • Client's Interest First

Carron A.

  • Role: Student Academic
  • Industry: Education
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2025

it's a help desk tool for business.

Likeliness to Recommend

9 /10

What differentiates Salesforce Sales Cloud Enterprise from other similar products?

Salesforce stable a powerful reporting fact to deliver information from all place for our company assignment and fact a clear channel of community within parties.

What is your favorite aspect of this product?

It's a very specific tool for development for business. A huge benefits is the number of integration application although not all partner integrations are created equal.

What do you dislike most about this product?

i think reports in classic are difficult to handle. specifically when dividing several scripts. you go to first report setup and save within varied option. for easy reporting in quick you may setup varied filter.

What recommendations would you give to someone considering this product?

it's help us follow up with remember possible consumer. with technology we have raised sale efficiency and most strongly relationship and increased income our business.

Pros

  • Enables Productivity
  • Trustworthy
  • Unique Features
  • Effective Service

Cons

  • Less Generous

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