
What is Paymo?
Full-featured online work management software: Time Tracking, Resource Planning, Gantt Charts, Reports, Kanban boards, Invoices, and Expenses.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistancePaymo Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Paymo.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
2
Since last award
98 Plan to Renew
86 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Paymo?
Pros
- Enables Productivity
- Fair
- Continually Improving Product
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Time & Expense Tracking
Planning and Scheduling
Reporting
Hierarchical Task Management
Vendor Capability Ratings
Business Value Created
Ease of IT Administration
Usability and Intuitiveness
Quality of Features
Product Strategy and Rate of Improvement
Ease of Implementation
Breadth of Features
Ease of Data Integration
Availability and Quality of Training
Vendor Support
Ease of Customization
Paymo Reviews

Genyerbet Jose V.
- Role: Sales Marketing
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Oct 2022
Paymo: Project Management Software
Likeliness to Recommend
What differentiates Paymo from other similar products?
It allows us to get an at-a-glance overview of the month, assign projects and tasks between creative and editorial, and accompany comments; files to tasks and projects as scope changes. Payroll reporting is very simple and we have been able to automate that task every two weeks, which eliminated the squeeze of exorbitant fees from our payroll company.
What is your favorite aspect of this product?
Time tracking. As long as you set everything up correctly, you never have to think about it again and it will run in the background; Job management. Organizes jobs intuitively and can easily save them. Easy to use to track time during the job or to manually enter time later and easy to mark which hours have been billed.
What do you dislike most about this product?
There is a section on individual invoices that allows you to see payments made against those invoices, but it would be nice to have a simple list of payments, dates and invoices/clients to duplicate and review my accounting records. It would be rigged if in the timer tool, they asked you to switch projects when you stop the timer, so you can improve that time right away.
What recommendations would you give to someone considering this product?
Paymo has been a useful tool for us to justify the need for another administrative team member because of all the time we were able to spend on those tasks. It would be helpful if we grouped our events when looking at overall expectations of time spent.
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Trustworthy

Kerren A.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted May 2022
It helps in collaborative work management.
Likeliness to Recommend
What differentiates Paymo from other similar products?
Easy to use even with tons of various customers and projects. I actually have around twenty projects running and with a lot of subtasks. Paymo makes it terribly simple to stay track of everything, and it麓s a charm to form custom reports. If I compare to doing this in excel as before, the time I save with Paymo pays for the subscription with ease.
What is your favorite aspect of this product?
I like the estimating/invoicing tools. Then the tools for tracking time are wonderful and integrated very well into the project tasks and timelines. Within the inventive business I run several types of projects and they all fit in the workflows I produce in Paymo. The most effective factor concerning Paymo is that I will work with project templates, convert them to a quote, do planning, register hours spent and send the invoice and reportage in one tool.
What do you dislike most about this product?
Paymo has only a few flaws, however, one necessary of them is that the mobile version that doesn鈥檛 work as intuitively as the web version. Also, Paymo can鈥檛 copy a project to a new year but with very little time.
What recommendations would you give to someone considering this product?
You should try this tool and be assured you鈥檒l be able to configure it to your business needs. You would like to urge the essential ideas straight and do some configuration. The Paymo support can assist you on your way.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Trustworthy

Kelly S.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Apr 2022
Paymo is an amazing that helps a lot in business.
Likeliness to Recommend
What differentiates Paymo from other similar products?
Paymo is extremely simple to learn and use. We tend to use it to track purchasers and projects and for all of our time tracking. We鈥檝e got both fixed-rate and hourly projects. We will track both and examine our performance either way. It manages groups well thus I can see what different users are doing. The interface is clean and efficient. It鈥檚 easy to form and save numerous reports that I run regularly.
What is your favorite aspect of this product?
Paymo has an outline of hours worked, unbilled amounts, milestones, discussions etc very easy to examine at a glance progress per project. It鈥檚 also customisable and has terribly helpful facilitate notes. Invoicing shoppers is so easy still 鈥 only 1 click of a button to invoice unbilled time, check the invoice and simply send by email! Paymo keeps a list of invoices sent out that is updated to point out status. The invoices is customised so able to send to every client. The client support is fast, I haven鈥檛 had to use this abundant but on the odd occasion I have, they have been terribly helpful, therefore no worries on that part, which is rea
What do you dislike most about this product?
I feel that focusing on the button for full assignment subtleties ought to precede the clock and then on that is an off the rack arrangement but possibly makes its mark forward you invest in some opportunity to regulate it for your specific business needs.
What recommendations would you give to someone considering this product?
One of the foremost important factors that contribute to a project鈥檚 success is the ability to effectively manage assignments and documents. I extremely suggest Paymo.
Pros
- Helps Innovate
- Reliable
- Trustworthy
- Unique Features