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Okta Identity Cloud Logo Award Winner Product Badge
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Okta

Okta Identity Cloud

Composite Score
8.9 /10
CX Score
9.1 /10
Category
Okta Identity Cloud
8.9 /10

What is Okta Identity Cloud?

Okta's products manage identity and access for millions of people on millions of devices. We offer products in two lines: IT Products and Platform.

Company Details


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Awards & Recognition

Okta Identity Cloud won the following awards in the Identity and Access Management category

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Okta Identity Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Okta Identity Cloud.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

99 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Okta Identity Cloud?

2% Negative
5% Neutral
93% Positive

Pros

  • Acts with Integrity
  • Altruistic
  • Helps Innovate
  • Continually Improving Product

Feature Ratings

Average 87

Multi-Factor Authentication (MFA)

92

Activity Monitoring Alerts

90

Web Cloud Single Sign on (SSO)

89

Provisioning Deprovisioning

88

Privileged Access Management

88

Identity Governance

88

Password Management

85

Reporting

84

Access Request Management

84

Mobility Support

84

Advanced Provisioning

81

Vendor Capability Ratings

Average 84

Business Value Created

88

Ease of Data Integration

86

Ease of Implementation

85

Ease of IT Administration

84

Usability and Intuitiveness

84

Breadth of Features

84

Product Strategy and Rate of Improvement

84

Ease of Customization

83

Quality of Features

83

Vendor Support

83

Availability and Quality of Training

83

Okta Identity Cloud Reviews

Sristi S.

  • Role: Information Technology
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2024

easy to use, with all functionality

Likeliness to Recommend

10 /10

What differentiates Okta Identity Cloud from other similar products?

- it has a less complicated UI other than other products - user experience is good it provides seamless authentication and access to applications across devices and platforms.

What is your favorite aspect of this product?

- user friendly UI which makes it less complicated to work upon in comparison to other tools

What do you dislike most about this product?

there should be need of more authentication methods

What recommendations would you give to someone considering this product?

- it has a less complicated UI other than other products . The user experience is good it provides seamless authentication and access to applications across devices and platforms. It is cost effective and the support team is also very good. Must try product for access management.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Lorenzo銉儸銉炽儎銈 M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2023

A crucial decision-making tool

Likeliness to Recommend

10 /10

What differentiates Okta Identity Cloud from other similar products?

Okta is the best and most crucial application for password management and single-sign-on authentication. To adequately automate business operations without requiring users to log in to each application separately, Salesforce and all other applications are connected with Okta. Many business customers use the excellent OOB functionality provided by Okta.

What is your favorite aspect of this product?

There is a wide range of applications that can be used with this program, and setting up apps for them is generally straightforward. With adaptive MFA, we are able to find a balance between security and usability that is beneficial to practically everyone. It is fantastic that you are able to do that. Through the use of SCIM and APIs, the time-consuming process of onboarding new users has been made much simpler and less time-consuming with the help of SCIM and APIs.

What do you dislike most about this product?

IT professionals with experience can implement ideas with ease. Nonetheless, the extensive feature set and documentation can be unsettling for new users who need to learn more about identity management. When problems arise between Okta and an unsupported program, Okta customer care may shirk responsibility even if the fault is with Okta rather than the unsupported item.

What recommendations would you give to someone considering this product?

It can be used to access apps rather than a VPN directly. It is advantageous if you work remotely to be able to access the Apps on your computer rather than bringing your work PC home. You only need your login details, password, and second authentication to access Okta and your Apps.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Bryan M.

  • Role: Human Resources
  • Industry: Utilities
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

A vital tool for decision-making.

Likeliness to Recommend

10 /10

What differentiates Okta Identity Cloud from other similar products?

I appreciate Octa because it ensures that all my passwords are kept safe and connected to my account. I need to remember fewer passwords because the login procedure is streamlined and made faster. I feel secure knowing that my company frequently changes my Octa password, enhancing the signed security.

What is your favorite aspect of this product?

The company extensively uses third-party software and services, requiring strong, unique passwords. I couldn't quickly handle all of these without Okta. I like how easy it is to connect to any website I need to access securely and how the interface looks. Our Okta settings can include a variety of things.

What do you dislike most about this product?

Some lag time occasionally occurs with push notifications. You will be in danger if you lose your phone because you need one to log in. You can get help from the support desk to fix the problem. Some programs still need a direct VPN connection to be accessed remotely. You must still bring your work computer to connect to the Internet at home.

What recommendations would you give to someone considering this product?

A customizable and user-friendly interface makes user login easier. Enhances user identity lifecycle management and makes role management possible. The advantage is that it centralizes access to corporate resources under a reliable and customized access control system. The fact that all the apps that support OKTA are listed on one website is also remarkable.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

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