
What is Okta Identity Cloud?
Okta's products manage identity and access for millions of people on millions of devices. We offer products in two lines: IT Products and Platform.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
99 Plan to Renew
89 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Okta Identity Cloud?
Pros
- Acts with Integrity
- Altruistic
- Helps Innovate
- Continually Improving Product
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Multi-Factor Authentication (MFA)
Activity Monitoring Alerts
Web Cloud Single Sign on (SSO)
Provisioning Deprovisioning
Privileged Access Management
Identity Governance
Password Management
Reporting
Access Request Management
Mobility Support
Advanced Provisioning
Vendor Capability Ratings
Business Value Created
Ease of Data Integration
Ease of Implementation
Ease of IT Administration
Usability and Intuitiveness
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Customization
Quality of Features
Vendor Support
Availability and Quality of Training
Okta Identity Cloud Reviews

Sristi S.
- Role: Information Technology
- Industry: Healthcare
- Involvement: End User of Application
Submitted Feb 2024
easy to use, with all functionality
Likeliness to Recommend
What differentiates Okta Identity Cloud from other similar products?
- it has a less complicated UI other than other products - user experience is good it provides seamless authentication and access to applications across devices and platforms.
What is your favorite aspect of this product?
- user friendly UI which makes it less complicated to work upon in comparison to other tools
What do you dislike most about this product?
there should be need of more authentication methods
What recommendations would you give to someone considering this product?
- it has a less complicated UI other than other products . The user experience is good it provides seamless authentication and access to applications across devices and platforms. It is cost effective and the support team is also very good. Must try product for access management.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing

Lorenzo銉儸銉炽儎銈 M.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2023
A crucial decision-making tool
Likeliness to Recommend
What differentiates Okta Identity Cloud from other similar products?
Okta is the best and most crucial application for password management and single-sign-on authentication. To adequately automate business operations without requiring users to log in to each application separately, Salesforce and all other applications are connected with Okta. Many business customers use the excellent OOB functionality provided by Okta.
What is your favorite aspect of this product?
There is a wide range of applications that can be used with this program, and setting up apps for them is generally straightforward. With adaptive MFA, we are able to find a balance between security and usability that is beneficial to practically everyone. It is fantastic that you are able to do that. Through the use of SCIM and APIs, the time-consuming process of onboarding new users has been made much simpler and less time-consuming with the help of SCIM and APIs.
What do you dislike most about this product?
IT professionals with experience can implement ideas with ease. Nonetheless, the extensive feature set and documentation can be unsettling for new users who need to learn more about identity management. When problems arise between Okta and an unsupported program, Okta customer care may shirk responsibility even if the fault is with Okta rather than the unsupported item.
What recommendations would you give to someone considering this product?
It can be used to access apps rather than a VPN directly. It is advantageous if you work remotely to be able to access the Apps on your computer rather than bringing your work PC home. You only need your login details, password, and second authentication to access Okta and your Apps.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity

Bryan M.
- Role: Human Resources
- Industry: Utilities
- Involvement: End User of Application
Submitted Jan 2023
A vital tool for decision-making.
Likeliness to Recommend
What differentiates Okta Identity Cloud from other similar products?
I appreciate Octa because it ensures that all my passwords are kept safe and connected to my account. I need to remember fewer passwords because the login procedure is streamlined and made faster. I feel secure knowing that my company frequently changes my Octa password, enhancing the signed security.
What is your favorite aspect of this product?
The company extensively uses third-party software and services, requiring strong, unique passwords. I couldn't quickly handle all of these without Okta. I like how easy it is to connect to any website I need to access securely and how the interface looks. Our Okta settings can include a variety of things.
What do you dislike most about this product?
Some lag time occasionally occurs with push notifications. You will be in danger if you lose your phone because you need one to log in. You can get help from the support desk to fix the problem. Some programs still need a direct VPN connection to be accessed remotely. You must still bring your work computer to connect to the Internet at home.
What recommendations would you give to someone considering this product?
A customizable and user-friendly interface makes user login easier. Enhances user identity lifecycle management and makes role management possible. The advantage is that it centralizes access to corporate resources under a reliable and customized access control system. The fact that all the apps that support OKTA are listed on one website is also remarkable.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity