What is Nimble?
Nimble is an engagement platform that helps small and midsize businesses capture leads, nurture relationships, and build meaningful connections at every stage. It automatically generates rich customer profiles and tracks interaction histories from contact lists and email conversations. With features like deal tracking, tasks, alerts, and email marketing, Nimble ensures businesses stay connected with leads and customers. Designed for the whole team, not just sales, the platform fosters seamless collaboration and effective relationship-building across all departments.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
86 Likeliness to Recommend
1
Since last award
99 Plan to Renew
1
Since last award
81 Satisfaction of Cost Relative to Value
5
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Nimble?
Pros
- Respectful
- Enables Productivity
- Fair
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Account and Contact Management
Collaboration
Lead Management
Sales Management
Customer Service Management
Telephony and Call Center Management
Marketing Management
Activity and Workflow Management
Quote Contract and Proposal
Analytics and Reporting
Mobile
Vendor Capability Ratings
Business Value Created
Availability and Quality of Training
Ease of Implementation
Breadth of Features
Ease of Data Integration
Usability and Intuitiveness
Quality of Features
Vendor Support
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Customization
Nimble Reviews
John W.
- Role: Sales Marketing
- Industry: Entertainment
- Involvement: Business Leader or Manager
Submitted Apr 2025
Nimble makes contact management easy.
Likeliness to Recommend
What differentiates Nimble from other similar products?
Its ability to harvest social media data automatically makes it invaluable.
What is your favorite aspect of this product?
Its social media awareness
What do you dislike most about this product?
1. It doesn't have a country code drop down in phone fields 2. It doesn't offer an invert selection facility where e.g. you want to tag 473 of of 500 contacts, so you just tag the 7 of them, then tell it to invert the selection, then tag those 473 contacts instead of having to manually tag all 473 contacts 3. It doesn't allow you to customise (move or remove) sections in the Data Fields tab 4. There is no API that links it (2-way) with Google Contacts. 5. There is no facility to add preset selectable data in address fields when entering data, like a list of towns in the town field. 6. Better functionality of the phone app.
What recommendations would you give to someone considering this product?
It would make your life easier and you more efficient.
Pros
- Efficient Service
- Effective Service
- Caring
- Saves Time
Charlotte A.
- Role: Industry Specific Role
- Industry: Media
- Involvement: Business Leader or Manager
Submitted Apr 2025
Easy to use and good for small-medium sized biz.
Likeliness to Recommend
What differentiates Nimble from other similar products?
The quick and knowledgeable customer service/tech help people when I message them.
What is your favorite aspect of this product?
The pipeline views.
What do you dislike most about this product?
The info it pulls for things like contact address/phone etc. are not reliable and it often imports incorrect social links for the wrong contact into another contacts record.
What recommendations would you give to someone considering this product?
Take the time to really learn it and you'll be able to get a lot out of it.
Pros
- Continually Improving Product
- Trustworthy
- Efficient Service
- Caring
Cons
- Security Frustrates
- Commodity Features
- Less Reliable
Theresa O.
- Role: Sales Marketing
- Industry: Education
- Involvement: Business Leader or Manager
Submitted Apr 2025
Simple to Use. Adaptable to What I Need.
Likeliness to Recommend
What differentiates Nimble from other similar products?
Ease of use. Robust. Adaptable to most any industry.
What is your favorite aspect of this product?
That it doesn't allow anything to fall through the cracks!
What do you dislike most about this product?
That while emails sync up, it often times doesn't happen immediately. Further, I can't begin to count the number of times I've had go in and figure out how to re-sync my email after receiving alerts when I first log in that syncing of certain functions is not happening.
What recommendations would you give to someone considering this product?
Do your due diligence. Compare functionality and pricing with other CRMs.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Cons
- Less Effective Service
