What is Nimble?
Nimble is an engagement platform that helps small and midsize businesses capture leads, nurture relationships, and build meaningful connections at every stage. It automatically generates rich customer profiles and tracks interaction histories from contact lists and email conversations. With features like deal tracking, tasks, alerts, and email marketing, Nimble ensures businesses stay connected with leads and customers. Designed for the whole team, not just sales, the platform fosters seamless collaboration and effective relationship-building across all departments.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
86 Likeliness to Recommend
1
Since last award
99 Plan to Renew
1
Since last award
81 Satisfaction of Cost Relative to Value
5
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Nimble?
Pros
- Respectful
- Enables Productivity
- Fair
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Account and Contact Management
Collaboration
Lead Management
Sales Management
Customer Service Management
Telephony and Call Center Management
Marketing Management
Activity and Workflow Management
Quote Contract and Proposal
Analytics and Reporting
Mobile
Vendor Capability Ratings
Business Value Created
Availability and Quality of Training
Ease of Implementation
Breadth of Features
Ease of Data Integration
Usability and Intuitiveness
Quality of Features
Vendor Support
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Customization
Nimble Reviews
Glenn S.
- Role: Sales Marketing
- Industry: Media
- Involvement: Business Leader or Manager
Submitted Apr 2025
Serious marketing tools for your small business
Likeliness to Recommend
What differentiates Nimble from other similar products?
Social awareness. Rich functionality. Advanced features. Priced right.
What is your favorite aspect of this product?
Templates and group emails. Notifications on email opens. Integration with Outlook.
What do you dislike most about this product?
NO FOLDERS IN EMAILTEMPLATES. Pretty Please!
What recommendations would you give to someone considering this product?
Understand all the things that you can do, but go slow and implement gradually
Pros
- Reliable
- Performance Enhancing
- Trustworthy
- Respectful
Matthew E.
- Role: C-Level
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Apr 2025
.. discipline your contact records with Linkedn
Likeliness to Recommend
What differentiates Nimble from other similar products?
Connectivity ... Linkedin Scial Media, Google, MS
What is your favorite aspect of this product?
Discipline to open contact record through LinkedIn, AI, and Google docs +++
What do you dislike most about this product?
Cost of storage and records and forms without your help to reduce my cost. Trust is adversely impacted when you charge me for things I don't use. Even worse, when the things I don't use are because they don't work... such as Nimble web forms and I had to pay for Wufoo. And then on top of it, you charge me for Webforns I don't even use. Ttanks for the refund.
What recommendations would you give to someone considering this product?
I have a difficult time recommending the product because of my experience with changes in user navigation. You will introduce new features, and I find that the locations of certain fields have been moved to a foreign location. Meanwhile, many of the new features that you introduce are not useful to me. so I tell them what I am using, Nimble, but don't try to influence their decision because I don't know what their needs are
Pros
- Helps Innovate
- Performance Enhancing
- Caring
- Reliable
Sherry B.
- Role: C-Level
- Industry: Consulting
- Involvement: End User of Application
Submitted Apr 2025
practical and easy to use
Likeliness to Recommend
What differentiates Nimble from other similar products?
simplicity
What is your favorite aspect of this product?
on line anywhere - fast service response
What do you dislike most about this product?
the reports could be better thought out
What recommendations would you give to someone considering this product?
start with the end in mind - what are your goals wiith nimble
Pros
- Reliable
- Trustworthy
- Efficient Service
- Effective Service
