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Nimble

Nimble

Composite Score
8.5 /10
CX Score
8.8 /10
Category
Nimble
8.5 /10

What is Nimble?

Nimble is an engagement platform that helps small and midsize businesses capture leads, nurture relationships, and build meaningful connections at every stage. It automatically generates rich customer profiles and tracks interaction histories from contact lists and email conversations. With features like deal tracking, tasks, alerts, and email marketing, Nimble ensures businesses stay connected with leads and customers. Designed for the whole team, not just sales, the platform fosters seamless collaboration and effective relationship-building across all departments.

Company Details


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Awards & Recognition

Nimble won the following awards in the Customer Relationship Management - Small Business category

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Nimble Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Nimble.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

1
Since last award

99 Plan to Renew

1
Since last award

81 Satisfaction of Cost Relative to Value

5
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Nimble?

0% Negative
16% Neutral
84% Positive

Pros

  • Respectful
  • Enables Productivity
  • Fair
  • Performance Enhancing

Feature Ratings

Average 79

Account and Contact Management

84

Collaboration

84

Lead Management

82

Sales Management

81

Customer Service Management

80

Telephony and Call Center Management

79

Marketing Management

78

Activity and Workflow Management

77

Quote Contract and Proposal

77

Analytics and Reporting

74

Mobile

71

Vendor Capability Ratings

Average 77

Business Value Created

81

Availability and Quality of Training

79

Ease of Implementation

79

Breadth of Features

78

Ease of Data Integration

78

Usability and Intuitiveness

78

Quality of Features

77

Vendor Support

77

Ease of IT Administration

76

Product Strategy and Rate of Improvement

75

Ease of Customization

75

Nimble Reviews

Matthew S.

  • Role: Sales Marketing
  • Industry: Telecommunications
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2025

Simple CRM with strong social media integration.

Likeliness to Recommend

8 /10

What differentiates Nimble from other similar products?

Nimble help us to create a natural relation with our customers to manage sales and leads, It automatically detect data from emails and contacts for sharing with social networks for sales enrichment.

What is your favorite aspect of this product?

It provides 360 degree details about client contacts to finding information which is publicly available on social media to get the correct details about job title and about company.

What do you dislike most about this product?

Nimble comes with English language which may limit the language support for communicating with international clients.

What recommendations would you give to someone considering this product?

Nimble is best option for all types of businesses to targeting sales and leads for clients relation enrichment, it sync emails to upload details automatically for smooth workflow. Make sure to try its trial version before buying business plan.

Pros

  • Caring
  • Respectful
  • Helps Innovate
  • Continually Improving Product

C.J. M.

  • Role: C-Level
  • Industry: Entertainment
  • Involvement: Vendor Management and Renewal
Validated Review
Verified Reviewer

Submitted Apr 2025

A great way to track your previous communications!

Likeliness to Recommend

10 /10

What differentiates Nimble from other similar products?

Nimble is the only one I've used so far

What is your favorite aspect of this product?

I like that it tracks leads to prospects to clients.

What do you dislike most about this product?

I don't dislike the product. There may be features that I wish were implemented, but I can never be dissatisfied with all the improvements made over the years

What recommendations would you give to someone considering this product?

It's great to have all the information on one page for each client.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Role: C-Level
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Apr 2025

Meets my Needs Well

Likeliness to Recommend

7 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Includes Product Enhancements
  • Appreciates Incumbent Status

Most Popular Nimble Comparisons

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