What is N鈥憇ight RMM?
N鈥憇ight RMM platform delivers a powerful combination of capabilities that get you up and running fast, for one low price. So you can quickly earn more, while paying less.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
85 Likeliness to Recommend
100 Plan to Renew
80 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+77 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love N鈥憇ight RMM?
Pros
- Respectful
- Unique Features
- Appreciates Incumbent Status
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Discovery
Remote NOC, SOC, Helpdesk Integration
Remote Control
Process Automation
Network Management
Anti Malware Signature Detection
Endpoint Backup
Patch Management
Ransomware Recovery and Removal
Support for IoT Devices
Real User Monitoring
Vendor Capability Ratings
Quality of Features
Usability and Intuitiveness
Business Value Created
Vendor Support
Ease of IT Administration
Ease of Implementation
Breadth of Features
Availability and Quality of Training
Ease of Data Integration
Product Strategy and Rate of Improvement
Ease of Customization
N鈥憇ight RMM Reviews
Zack W.
- Role: C-Level
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted Jan 2022
Great Product
Likeliness to Recommend
What differentiates N鈥憇ight RMM from other similar products?
N-Able is a great product for enterprises or MSPs looking to grow beyond the "Box" of MSP software suites. N-Able allows a great deal of customization.
What is your favorite aspect of this product?
The ability to customize almost anything
What do you dislike most about this product?
While the ability to customize is great, it is a double edged sword - as it locks you into their product after you've used for any length of time. The other downfall is that because it is so customizable, you need an FTE per 7500-10000 end points to manage the software. (Not work on issues, but manage the software)
What recommendations would you give to someone considering this product?
Great for MSP or large enterprise, if you're willing to invest the time into the product, it will pay off in the long run. It will not be the cheapest product out there, but long term, you will get out what you put into it.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
