What is Laserfiche?
Laserfiche is a leading enterprise platform that helps organizations digitally transform operations and manage their content with AI-powered solutions. Through scalable workflows, customizable forms, no-code templates and AI-enabled capabilities, the Laserfiche庐 document management platform accelerates how business gets done. Trusted by organizations of all sizes鈥攆rom startups to Fortune 500 enterprises鈥擫aserfiche empowers teams to boost productivity, foster collaboration and deliver a superior customer experience at scale. Headquartered in Long Beach, California, Laserfiche operates globally, with offices across North America, Europe and Asia.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceLaserfiche Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Laserfiche.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
93 Likeliness to Recommend
99 Plan to Renew
3
Since last award
79 Satisfaction of Cost Relative to Value
3
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Laserfiche?
Pros
- Reliable
- Performance Enhancing
- Respectful
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Web Forms 91制片厂er
Metadata Management
Workflow Process Automation
ECM Document Management
No-Code Application Design
ML-based Document Classification and Metadata Extraction
Access Permissions Management
Capture Channels
Search
Ediscovery Audit Trail
Automatic/Template Free Invoice Processing
Vendor Capability Ratings
Business Value Created
Breadth of Features
Vendor Support
Quality of Features
Availability and Quality of Training
Usability and Intuitiveness
Ease of Customization
Product Strategy and Rate of Improvement
Ease of IT Administration
Ease of Implementation
Ease of Data Integration
Laserfiche Videos
Robert-Emerson-MilliporeSigma-Packaging&Reporting_CAPTIONS
Stonehage Fleming-Gert Bester-FullLength-Captioned
MPI - Joel-Manfredo-CAPTIONS
Laserfiche: Business Process Automation Explained
Laserfiche Electronic Forms
Intelligent Content Capture
D.L. Evans Automates Compliance and Records Management
Digitizing and Integrating Client Data with Laserfiche from the Idaho Department of Correction
Laserfiche Solution Marketplace
Manage More Information with a Document Management System
Laserfiche Reviews
Mohamed I.
- Role: Finance
- Industry: Other
- Involvement: End User of Application
Submitted May 2025
Excellent Word Capture.
Likeliness to Recommend
What differentiates Laserfiche from other similar products?
Unlike other document management platforms, Laserfiche stands out for its easy configuration and intuitive interface that allows users to start using it quickly without a steep learning curve. It presents us with better document version tracking for effective change control, as well as Reporting and data analysis for informed decision making.
What is your favorite aspect of this product?
Laserfiche can be deployed on both cloud-based and on-premise ecosystems, reducing the learning curve.
What do you dislike most about this product?
The user interface, while functional, could benefit from a more modern design. Enhanced customization options for dashboards would allow marketers to focus on their most crucial metrics.
What recommendations would you give to someone considering this product?
Ensure your AP process is functioning efficiently prior to using Laserfiche. If this is in place, Laserfiche is a great product.
Pros
- Helps Innovate
- Performance Enhancing
- Caring
- Client's Interest First
Mirrack G.
- Role: Operations
- Industry: Utilities
- Involvement: End User of Application
Submitted May 2025
Operating Efficiently
Likeliness to Recommend
What differentiates Laserfiche from other similar products?
We optimize content using this program The development of SEO measures is something the program has well developed
What is your favorite aspect of this product?
The scanning of all digital content using media is a merit from the app The professional recording of every content is a valuable resource from the app
What do you dislike most about this product?
I have nothing to discredit from the app
What recommendations would you give to someone considering this product?
We are well versed using this platform
Pros
- Helps Innovate
- Efficient Service
- Saves Time
- Acts with Integrity
Kenneth S.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted May 2025
A perfect enterprise content management tool
Likeliness to Recommend
What differentiates Laserfiche from other similar products?
It enables custom workflows to automate manual processes
What is your favorite aspect of this product?
It has strong organizational tools and search capabilities
What do you dislike most about this product?
It can be complex for new users especially during setup
What recommendations would you give to someone considering this product?
I find it ideal for organizations seeking to enhance their document management and automate business processes
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
