What is Laserfiche?
Laserfiche is a leading enterprise platform that helps organizations digitally transform operations and manage their content with AI-powered solutions. Through scalable workflows, customizable forms, no-code templates and AI-enabled capabilities, the Laserfiche庐 document management platform accelerates how business gets done. Trusted by organizations of all sizes鈥攆rom startups to Fortune 500 enterprises鈥擫aserfiche empowers teams to boost productivity, foster collaboration and deliver a superior customer experience at scale. Headquartered in Long Beach, California, Laserfiche operates globally, with offices across North America, Europe and Asia.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceLaserfiche Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Laserfiche.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
93 Likeliness to Recommend
99 Plan to Renew
3
Since last award
79 Satisfaction of Cost Relative to Value
3
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Laserfiche?
Pros
- Reliable
- Performance Enhancing
- Respectful
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Web Forms 91制片厂er
Metadata Management
Workflow Process Automation
ECM Document Management
No-Code Application Design
ML-based Document Classification and Metadata Extraction
Access Permissions Management
Capture Channels
Search
Ediscovery Audit Trail
Automatic/Template Free Invoice Processing
Vendor Capability Ratings
Business Value Created
Breadth of Features
Vendor Support
Quality of Features
Availability and Quality of Training
Usability and Intuitiveness
Ease of Customization
Product Strategy and Rate of Improvement
Ease of IT Administration
Ease of Implementation
Ease of Data Integration
Laserfiche Videos
Robert-Emerson-MilliporeSigma-Packaging&Reporting_CAPTIONS
Stonehage Fleming-Gert Bester-FullLength-Captioned
MPI - Joel-Manfredo-CAPTIONS
Laserfiche: Business Process Automation Explained
Laserfiche Electronic Forms
Intelligent Content Capture
D.L. Evans Automates Compliance and Records Management
Digitizing and Integrating Client Data with Laserfiche from the Idaho Department of Correction
Laserfiche Solution Marketplace
Manage More Information with a Document Management System
Laserfiche Reviews
Keith R.
- Role: Information Technology
- Industry: Government
- Involvement: IT Leader or Manager
Submitted Nov 2024
Laserfiche and ECS Imaging, Inc. are great!
Likeliness to Recommend
What differentiates Laserfiche from other similar products?
The Laserfiche product provides San Bernardino County/Department of Public Works with tools that allow our organization to easily transition its existing business processes to a higher level of effectiveness and efficiency via automation...
What is your favorite aspect of this product?
the Laserfiche Designers and administration consoles provide an interface that is easy to use yet granular in their capabilities...
What do you dislike most about this product?
Customizing a form document can be challenging when attempting to duplicate an existing form in great detail as one must have extensive knowledge with CSS Script and/or JavaScript...
What recommendations would you give to someone considering this product?
I would recommend Laserfiche highly for any organization desiring to implement an ECM system due to its wide range of products, functionalities and features...
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Patrick P.
- Role: Information Technology
- Industry: Education
- Involvement: IT Leader or Manager
Submitted Nov 2024
Amazing product for efficiencies
Likeliness to Recommend
What differentiates Laserfiche from other similar products?
The product is a pioneer in the forms world. When users can intuitively create their own forms with minimal training, you know it was designed correctly. The integration between their forms and the repository and workflows is pure awesomeness.
What is your favorite aspect of this product?
The ability to integrate different ways with the product is fantastic. Filled forms are integrated into the repository, and with the API you are able to interact with almost any object with the Laserfiche platform.
What do you dislike most about this product?
Every release is improving the product exponentially. They are listening to customer feedback and making those pain points a thing of the past. Currently we do not have any dislike with the product.
What recommendations would you give to someone considering this product?
You won't regret buying this product. The business value it has given our business has enabled us to automate a lot of processes internally and the clients love how things are streamlined. Do your homework on what this solution can enable in your business and the more you can think outside the box, the more you will see that Laserfiche can do almost anything that you want it to do.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Otilde R.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2024
Unifying Communication Strategy Workflows
Likeliness to Recommend
What differentiates Laserfiche from other similar products?
The rapidly evolving platform boasts a robust search tool that was easy to use to find the most effective marketing materials from the past, and this helped us to construct our new marketing plan.
What is your favorite aspect of this product?
We utilized the comment feature to share asynchronously the strategic elements, this was the offer for those who were in sure the night on the same team. The feature of controlling what changes to the document and the possibility of switching back to a previous version if necessary enabled us to innovate on some exciting projects and have confidence that everything was going as planned.
What do you dislike most about this product?
Some difficulties were observed during the attempts to navigate to certain elements through the mobile application while being at an off-site brainstorming session.
What recommendations would you give to someone considering this product?
By the campaign's end, we had a well-organized, easily accessible archive of all strategy documents, creative assets, and project communications. This comprehensive record not only helped us maintain consistency throughout the campaign but also served as a valuable resource for future projects.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
