What is Laserfiche?
Laserfiche is a leading enterprise platform that helps organizations digitally transform operations and manage their content with AI-powered solutions. Through scalable workflows, customizable forms, no-code templates and AI-enabled capabilities, the Laserfiche庐 document management platform accelerates how business gets done. Trusted by organizations of all sizes鈥攆rom startups to Fortune 500 enterprises鈥擫aserfiche empowers teams to boost productivity, foster collaboration and deliver a superior customer experience at scale. Headquartered in Long Beach, California, Laserfiche operates globally, with offices across North America, Europe and Asia.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
93 Likeliness to Recommend
99 Plan to Renew
3
Since last award
79 Satisfaction of Cost Relative to Value
3
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Laserfiche?
Pros
- Reliable
- Performance Enhancing
- Respectful
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Web Forms 91制片厂er
Metadata Management
Workflow Process Automation
ECM Document Management
No-Code Application Design
ML-based Document Classification and Metadata Extraction
Access Permissions Management
Capture Channels
Search
Ediscovery Audit Trail
Automatic/Template Free Invoice Processing
Vendor Capability Ratings
Business Value Created
Breadth of Features
Vendor Support
Quality of Features
Availability and Quality of Training
Usability and Intuitiveness
Ease of Customization
Product Strategy and Rate of Improvement
Ease of IT Administration
Ease of Implementation
Ease of Data Integration
Laserfiche Videos
Robert-Emerson-MilliporeSigma-Packaging&Reporting_CAPTIONS
Stonehage Fleming-Gert Bester-FullLength-Captioned
MPI - Joel-Manfredo-CAPTIONS
Laserfiche: Business Process Automation Explained
Laserfiche Electronic Forms
Intelligent Content Capture
D.L. Evans Automates Compliance and Records Management
Digitizing and Integrating Client Data with Laserfiche from the Idaho Department of Correction
Laserfiche Solution Marketplace
Manage More Information with a Document Management System
Laserfiche Reviews
Donald J. L.
- Role: C-Level
- Industry: Finance
- Involvement: End User of Application
Submitted Nov 2024
Easy to use, and offers excellent value.
Likeliness to Recommend
What differentiates Laserfiche from other similar products?
Laserfiche offers excellent ways to onboard new clients and access to company documents
What is your favorite aspect of this product?
Submitting forms and paperwork to my service team. Also having the ability to store client information.
What do you dislike most about this product?
I can't think of anything that I dislike about the product. It serves all my needs.
What recommendations would you give to someone considering this product?
I would recommend they work with someone at Laserfiche to get a true tutorial of everything the company offers.
Pros
- Trustworthy
- Effective Service
- Caring
- Respectful
Carrie W.
- Role: C-Level
- Industry: Government
- Involvement: Initial Implementation
Submitted Nov 2024
Hands down, most efficient software I have used!
Likeliness to Recommend
What differentiates Laserfiche from other similar products?
Laserfiche has so many diverse capabilities to improve both effectiveness and functionality of everyday tasks in the workplace. By using Laserfiche, our company has decreased the amount of time spent filing records, waiting for email replies to move forward with tasks and projects, and improved the overall rate at which tasks are completed, which has in return, allowed our employees to have more time to be proactive rather than reactive.
What is your favorite aspect of this product?
My favorite aspect of Laserfiche is the ease of use and its ability to be completely customizable.
What do you dislike most about this product?
If I had to choose something that I disliked about Laserfiche, it would be that it is so inclusive of records management, workflows, processes, etc... that it does take a while just to learn what all this software is capable of.
What recommendations would you give to someone considering this product?
There are SO many resources provided by Laserfiche to learn what all this software can do, don't be afraid to use them all!
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Jenny T.
- Role: Operations
- Industry: Transportation
- Involvement: Business Leader or Manager
Submitted Nov 2024
Fantastic Product, user friendly,
Likeliness to Recommend
What differentiates Laserfiche from other similar products?
Ease of use, user friendly. Great vendor support. On the fly changes.
What is your favorite aspect of this product?
Ease of use. Unique product.
What do you dislike most about this product?
Would like to see what access a user has for forms on the fly, and duplicate that if needed.
What recommendations would you give to someone considering this product?
Ability to see what access a user has in forms and duplicate that to another user.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
