What is Laserfiche?
Laserfiche is a leading enterprise platform that helps organizations digitally transform operations and manage their content with AI-powered solutions. Through scalable workflows, customizable forms, no-code templates and AI-enabled capabilities, the Laserfiche庐 document management platform accelerates how business gets done. Trusted by organizations of all sizes鈥攆rom startups to Fortune 500 enterprises鈥擫aserfiche empowers teams to boost productivity, foster collaboration and deliver a superior customer experience at scale. Headquartered in Long Beach, California, Laserfiche operates globally, with offices across North America, Europe and Asia.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
93 Likeliness to Recommend
99 Plan to Renew
3
Since last award
79 Satisfaction of Cost Relative to Value
3
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Laserfiche?
Pros
- Reliable
- Performance Enhancing
- Respectful
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Web Forms 91制片厂er
Metadata Management
Workflow Process Automation
ECM Document Management
No-Code Application Design
ML-based Document Classification and Metadata Extraction
Access Permissions Management
Capture Channels
Search
Ediscovery Audit Trail
Automatic/Template Free Invoice Processing
Vendor Capability Ratings
Business Value Created
Breadth of Features
Vendor Support
Quality of Features
Availability and Quality of Training
Usability and Intuitiveness
Ease of Customization
Product Strategy and Rate of Improvement
Ease of IT Administration
Ease of Implementation
Ease of Data Integration
Laserfiche Videos
Robert-Emerson-MilliporeSigma-Packaging&Reporting_CAPTIONS
Stonehage Fleming-Gert Bester-FullLength-Captioned
MPI - Joel-Manfredo-CAPTIONS
Laserfiche: Business Process Automation Explained
Laserfiche Electronic Forms
Intelligent Content Capture
D.L. Evans Automates Compliance and Records Management
Digitizing and Integrating Client Data with Laserfiche from the Idaho Department of Correction
Laserfiche Solution Marketplace
Manage More Information with a Document Management System
Laserfiche Reviews
Mike B.
- Role: Information Technology
- Industry: Government
- Involvement: IT Development, Integration, and Administration
Submitted Dec 2024
The Cadillac of Data Management Software
Likeliness to Recommend
What differentiates Laserfiche from other similar products?
AI Intergrations with summarizing information. The granular security permissions.
What is your favorite aspect of this product?
My favorite part of Laserfiche is the workflow/business processing. The flow of data complementing each other as the process continues.
What do you dislike most about this product?
The mobile app is slow and not very user friendly. The public portal is a close second because it is not as customizable as I want.
What recommendations would you give to someone considering this product?
Defiantly set it up correctly at the beginning. Create all security and retention policies upfront. This will save you time and effort later on.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Misty B.
- Role: Information Technology
- Industry: Government
- Involvement: IT Development, Integration, and Administration
Submitted Nov 2024
Greatly improved business processes!
Likeliness to Recommend
What differentiates Laserfiche from other similar products?
Laserfiche offers innovative solutions to improve business processes. It is user friendly and provides numerous features to maximize efficiency.
What is your favorite aspect of this product?
Ease of use for developing forms and executing workflows.
What do you dislike most about this product?
The vast offerings of the solution can sometimes be overwhelming.
What recommendations would you give to someone considering this product?
Take the leap and then familiarize yourself with the product, frequently revisiting it to stay on top of the latest features.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Kyle E.
- Role: Information Technology
- Industry: Government
- Involvement: IT Development, Integration, and Administration
Submitted Nov 2024
Great product that is easy to use!
Likeliness to Recommend
What differentiates Laserfiche from other similar products?
I think the ease of use coupled with the continuous improvement and responsiveness to user feedback makes this a superior product.
What is your favorite aspect of this product?
It is a great way to automate our internal processes that eliminate paper forms and has accountability and ease of use for all end users
What do you dislike most about this product?
Not much to dislike. There are some quirks like any software.
What recommendations would you give to someone considering this product?
I would highly recommend this to anyone.
Pros
- Respectful
- Fair
- Helps Innovate
- Continually Improving Product
