
What is Laserfiche?
Laserfiche is a leading enterprise platform that helps organizations digitally transform operations and manage their content with AI-powered solutions. Through scalable workflows, customizable forms, no-code templates and AI-enabled capabilities, the Laserfiche® document management platform accelerates how business gets done. Trusted by organizations of all sizes—from startups to Fortune 500 enterprises—Laserfiche empowers teams to boost productivity, foster collaboration and deliver a superior customer experience at scale. Headquartered in Long Beach, California, Laserfiche operates globally, with offices across North America, Europe and Asia.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
93 Likeliness to Recommend
99 Plan to Renew
3
Since last award
79 Satisfaction of Cost Relative to Value
3
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Laserfiche?
Pros
- Reliable
- Performance Enhancing
- Respectful
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Web Forms 91ÖÆÆ¬³§er
Metadata Management
Workflow Process Automation
ECM Document Management
No-Code Application Design
ML-based Document Classification and Metadata Extraction
Access Permissions Management
Capture Channels
Search
Ediscovery Audit Trail
Automatic/Template Free Invoice Processing
Vendor Capability Ratings
Business Value Created
Breadth of Features
Vendor Support
Quality of Features
Availability and Quality of Training
Usability and Intuitiveness
Ease of Customization
Product Strategy and Rate of Improvement
Ease of IT Administration
Ease of Implementation
Ease of Data Integration
Laserfiche Videos
Robert-Emerson-MilliporeSigma-Packaging&Reporting_CAPTIONS
Stonehage Fleming-Gert Bester-FullLength-Captioned
MPI - Joel-Manfredo-CAPTIONS
Laserfiche: Business Process Automation Explained
Laserfiche Electronic Forms
Intelligent Content Capture
D.L. Evans Automates Compliance and Records Management
Digitizing and Integrating Client Data with Laserfiche from the Idaho Department of Correction
Laserfiche Solution Marketplace
Manage More Information with a Document Management System
Laserfiche Reviews
Luis M.
- Role: Information Technology
- Industry: Government
- Involvement: Business Leader or Manager
Submitted Apr 2025
Improve the Present: Guarantee the Future
Likeliness to Recommend
What differentiates Laserfiche from other similar products?
Is reliable, the way of Laserfiche handle the security, the interaction with all they products and other 3rt party is amazing. I have don't seeing other software can do the same with the quality and improvement Laserfiche has. Laserfiche forever!
What is your favorite aspect of this product?
Codeless, that mean a lot, the way we can design Forms easy and drag and drop tools in workflow and play with thousand of possibilities to provide the customer the best result and service.
What do you dislike most about this product?
Nothing so far.
What recommendations would you give to someone considering this product?
Laserfiche is more than a software, is a family, where a lot of professionals dedicate all they efforts to provide you the best solutions for any of your needs in Document Management and much much more. Trustily and reliable company and community. I can think other company than Laserfiche. You no need to believe me, just contact them I you will see how your life will change for good.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing

Doug W.
- Role: C-Level
- Industry: Government
- Involvement: IT Leader or Manager
Submitted Apr 2025
So far so good
Likeliness to Recommend
What differentiates Laserfiche from other similar products?
None applicable
What is your favorite aspect of this product?
management document system first time for the city
What do you dislike most about this product?
More GUI's please
What recommendations would you give to someone considering this product?
keep it going
Pros
- Client's Interest First
- Friendly Negotiation
- Helps Innovate
- Reliable
Shari C.
- Role: Operations
- Industry: Education
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2025
Laserfiche has the ability to do many things.
Likeliness to Recommend
What differentiates Laserfiche from other similar products?
I have not used other products like Laserfiche.
What is your favorite aspect of this product?
It's very user friendly.
What do you dislike most about this product?
There isn't anything that I don't like about Laserfiche.
What recommendations would you give to someone considering this product?
Don't wait to get Laserfiche.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing