
What is Laserfiche?
Laserfiche is a leading enterprise platform that helps organizations digitally transform operations and manage their content with AI-powered solutions. Through scalable workflows, customizable forms, no-code templates and AI-enabled capabilities, the Laserfiche庐 document management platform accelerates how business gets done. Trusted by organizations of all sizes鈥攆rom startups to Fortune 500 enterprises鈥擫aserfiche empowers teams to boost productivity, foster collaboration and deliver a superior customer experience at scale. Headquartered in Long Beach, California, Laserfiche operates globally, with offices across North America, Europe and Asia.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
94 Likeliness to Recommend
1
Since last award
99 Plan to Renew
3
Since last award
78 Satisfaction of Cost Relative to Value
4
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Laserfiche?
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Web Forms 91制片厂er
Metadata Management
Workflow Process Automation
ECM Document Management
No-Code Application Design
ML-based Document Classification and Metadata Extraction
Access Permissions Management
Search
Capture Channels
Ediscovery Audit Trail
Automatic/Template Free Invoice Processing
Vendor Capability Ratings
Business Value Created
Breadth of Features
Quality of Features
Vendor Support
Availability and Quality of Training
Usability and Intuitiveness
Ease of Customization
Product Strategy and Rate of Improvement
Ease of IT Administration
Ease of Implementation
Ease of Data Integration
Laserfiche Videos
Robert-Emerson-MilliporeSigma-Packaging&Reporting_CAPTIONS
Stonehage Fleming-Gert Bester-FullLength-Captioned
MPI - Joel-Manfredo-CAPTIONS
Laserfiche: Business Process Automation Explained
Laserfiche Electronic Forms
Intelligent Content Capture
Document and Records Management
D.L. Evans Automates Compliance and Records Management
Digitizing and Integrating Client Data with Laserfiche from the Idaho Department of Correction
Laserfiche Solution Marketplace
Manage More Information with a Document Management System
Laserfiche Reviews
- Role: Information Technology
- Industry: Government
- Involvement: Business Leader or Manager
Submitted Mar 2024
Extremely intuitive and user friendly!
Likeliness to Recommend
Pros
- Transparent
- Reliable
- Performance Enhancing
- Enables Productivity

Gerardo M.
- Role: Information Technology
- Industry: Banking
- Involvement: Business Leader or Manager
Submitted Mar 2024
Amazing vendor, product and overall partner.
Likeliness to Recommend
What differentiates Laserfiche from other similar products?
Its customer centric approach, ease of use and ease of implementation has made this product critical to our day to day business operations.
What is your favorite aspect of this product?
Ease of use
What do you dislike most about this product?
Not the same features for on-premises as for cloud.
What recommendations would you give to someone considering this product?
do your homework and check with all the available usergroups in the same industry, about the how best deploy the many features and options available.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing

Tripp B.
- Role: C-Level
- Industry: Insurance
- Involvement: IT Leader or Manager
Submitted Dec 2023
Efficiency Unleashed:AGlowing Review of Laserfiche
Likeliness to Recommend
What is your favorite aspect of this product?
One of the standout features of Laserfiche ECM is its remarkable ability to instantaneously retrieve information, revolutionizing the way organizations access and utilize their data. The software's advanced search functionality, coupled with robust document management capabilities, enables users to swiftly locate and retrieve critical information with unparalleled efficiency. This instant access not only saves valuable time but also enhances overall productivity by eliminating the tedious task of manual data retrieval. Whether navigating through extensive document repositories or sear
What do you dislike most about this product?
While Laserfiche ECM boasts an impressive array of features and functionalities, it's essential to acknowledge that, like any software, it may have some limitations depending on specific user needs and preferences. Users have reported various positive experiences with Laserfiche, citing its intuitive interface, robust document management, and workflow automation capabilities. However, individual perspectives on software can vary, and some users may encounter challenges or wish for additional features based on their unique requirements. It's advisable to thoroughly evaluate your organization's needs, consider potential limitations, and conduct
What recommendations would you give to someone considering this product?
I recommend considering Laserfiche ECM for your document management and business process automation needs. Laserfiche stands out for its intuitive interface, versatile scalability, and advanced features that enhance overall efficiency. The software's ability to instantaneously retrieve information is particularly noteworthy, streamlining your workflow and saving valuable time. With robust document capture, management, and workflow automation capabilities,
Pros
- Enables Productivity
- Helps Innovate
- Continually Improving Product
- Reliable