What is Kantata?
Kantata takes professional services automation to a new level, giving people-powered businesses the clarity, control, and confidence they need to optimize resource planning and elevate operational performance. Our purpose-built cloud software is helping over 2,000 professional services organizations in more than 100 countries focus and optimize their most important asset: their people. By leveraging the Kantata Industry Cloud for Professional Services鈩�, professionals gain access to the information and tools they need to win more business, ensure the right people are always available at the right time, and delight clients with project delivery and outcomes.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
81 Likeliness to Recommend
1
Since last award
98 Plan to Renew
75 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+75 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Kantata?
Pros
- Respectful
- Security Protects
- Enables Productivity
- Acts with Integrity
Cons
- Under Delivered
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Time Management
Security
Resource Management
Auditability
Email Synchronization & Tracking
Knowledgebase
Project Management
Billing
Expense Detail Tracking
Reporting
Process Automation
Vendor Capability Ratings
Business Value Created
Breadth of Features
Ease of IT Administration
Availability and Quality of Training
Vendor Support
Usability and Intuitiveness
Ease of Data Integration
Ease of Implementation
Product Strategy and Rate of Improvement
Quality of Features
Ease of Customization
Kantata Reviews
Roger G.
- Role: Operations
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2025
Love Don't Love Relationship
Likeliness to Recommend
What differentiates Kantata from other similar products?
Once you learn the navigation of the tool it can be easy to complete your needed tasks.
What is your favorite aspect of this product?
The dashboards for each of the engagements/projects.
What do you dislike most about this product?
I dislike Kantata Support mostly. When there is an issue that needs to be resolved Support is most-likely not going to help with the resolution. I always try to provide as much detail as possible, including screen shots and it tends to never be enough and there is always a lot of back and forth with more asks from Support. It tends to be easier to just figure out the issue yourself. Also, Kantata SX Customer Support site is hit or miss whether it will be helpful or not. If I'm looking at a very specific problem/issue this site will most-likely never return a search result to help with the issue.
What recommendations would you give to someone considering this product?
Make sure you have reviewed all tools available to you and their pros and cons.
Pros
- Altruistic
- Respectful
- Security Protects
- Helps Innovate
Cons
- Less Effective Service
- Wastes Time
- Less Efficient Service
GiGi R.
- Role: Operations
- Industry: Consulting
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2025
Mostly satisfied, room for improvement.
Likeliness to Recommend
What differentiates Kantata from other similar products?
I appreciate the amount of control I have over the features we have access to.
What is your favorite aspect of this product?
I love the ability to build or edit my own reports.
What do you dislike most about this product?
I can't stand the expenses modual. This is the part that needs to most work. It is the worst system I have ever used.
What recommendations would you give to someone considering this product?
It is a wonderful, customizable product as long as you have other means of tracking expenses.
Pros
- Caring
- Respectful
- Reliable
- Enables Productivity
Joseph G.
- Role: Consultant
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Mar 2025
Essential Software for my PS Organization
Likeliness to Recommend
What differentiates Kantata from other similar products?
Kantata provides an embedded Salesforce application with a plethora of data needed to gather insights into my PS organization.
What is your favorite aspect of this product?
Kanata provides me with a quick glance at resource scoring for ease of assignments
What do you dislike most about this product?
Forecast and Actuals tied together
What recommendations would you give to someone considering this product?
Ensure you take the time to understand how your PS organizations works before deciding on the platform for you
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
