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Infor (US), LLC

Infor M3

Composite Score
8.3 /10
CX Score
8.7 /10
Category
Infor M3
8.3 /10

What is Infor M3?

Infor M3 is a cloud-based, manufacturing and distribution ERP system that leverages the latest technologies to provide an exceptional user experience and powerful analytics. Infor M3 and related CloudSuite industry solutions include industry-leading functionality for the chemical, distribution, equipment, fashion, food and beverage, and industrial manufacturing industries.

Company Details


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Awards & Recognition

Infor M3 won the following awards in the Enterprise Resource Planning - Midmarket category

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Infor M3 Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Infor M3.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

5
Since last award

99 Plan to Renew

10
Since last award

81 Satisfaction of Cost Relative to Value

3
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Infor M3?

1% Negative
4% Neutral
95% Positive

Pros

  • Trustworthy
  • Acts with Integrity
  • Fair
  • Enables Productivity

Feature Ratings

Average 77

Analytics and Reporting

82

Accounting and Financial Management

81

Customer Relationship Management

78

Human Capital Management

78

Industry Specific Capabilities

77

Supply Chain Management

77

Service Management

75

Procurement Management

75

Governance Risk and Compliance

73

BI and Performance Management

71

Job and Project Management

70

Vendor Capability Ratings

Average 81

Ease of Data Integration

86

Ease of IT Administration

84

Breadth of Features

83

Business Value Created

83

Product Strategy and Rate of Improvement

81

Quality of Features

81

Ease of Implementation

81

Ease of Customization

79

Usability and Intuitiveness

79

Availability and Quality of Training

78

Vendor Support

74

Infor M3 Reviews

Shamika U.

  • Role: Information Technology
  • Industry: Consulting
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2021

Good Manufacturing features

Likeliness to Recommend

8 /10

What differentiates Infor M3 from other similar products?

Advance manufacturing & planning features and other satellite products

What is your favorite aspect of this product?

Manufacturing , Supply chain

What do you dislike most about this product?

Access of data

What recommendations would you give to someone considering this product?

very good product

Pros

  • Saves Time
  • Helps Innovate
  • Continually Improving Product
  • Reliable

Sid J.

  • Role: Finance
  • Industry: Transportation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2021

User-friendly with good connectivity for analytics

Likeliness to Recommend

10 /10

What differentiates Infor M3 from other similar products?

Compared to similar products, it was very easy to connect M3 Prod database to another GRC (Governance Risk Compliance) Analytics software using Open Database Connectivity (ODBC) to automate the Duplicate Payments reporting using payment data from M3. Moreover, the user interface is very clean and easy to navigate around.

What is your favorite aspect of this product?

1. Compared to other applications, it loads up quickly and does not require restarting the system 2. It has a relatively longer inactivity-log out period which saves you from the hassle of logging in multiple times when not using continuously 3. Features such as APS 200 and APS 205 make it easy to look up payments by vendor and invoice number respectively

What do you dislike most about this product?

1. Learning curve can be steep since it takes a few clicks and right-clicks to open the document 2. The document, i.e. invoice opens in image format page by page instead of PDF format with all pages in the same document 3. When access to a function is restricted to certain divisions of the organization, it may not be clear to the user since no 鈥渁ccess denied鈥 message pops up

What recommendations would you give to someone considering this product?

Besides the regular month-end close performed by Accounts Payable, Infor M3 software offers countless features and benefits when it comes to accounting processes. My former organization was able to use Infor M3 for payments related to procurement of services as it shows which invoices are outstanding and which have already been paid. When the organization filed for bankruptcy, I was able to use M3 to validate vendor claims relating to the Chapter 11 bankruptcy by reconciling and analyzing amounts from M3.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Trustworthy
  • Efficient Service
  • Role: Consultant
  • Industry: Food and Beverage
  • Involvement: Initial Implementation
Validated Review
Anonymous Reviewer

Submitted Oct 2021

The choice of winners!

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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