Infor CloudSuite Customer Reviews 2025 | Enterprise Resource Planning

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Infor (US), LLC

Infor CloudSuite

Composite Score

8.3 /10

CX Score

8.4 /10

74 Reviews

What is Infor CloudSuite?

Organizations are facing business complexity amidst the demands of fast-paced change. Outdated, heavily modified legacy solutions add to the pressures. We are here to help you find your unique path to the cloud to unlock capabilities that optimize your business.

Company Details

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Awards & Recognition

Infor CloudSuite won the following awards in the Enterprise Resource Planning - Enterprise category

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5 Top Rated Capabilities

6 Top Rated Features

Latest Award, 2025

7 Top Rated Capabilities

7 Top Rated Features

2024

Infor CloudSuite Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Infor CloudSuite.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

6
Since last award

92 Plan to Renew

10
Since last award

82 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+82 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Infor CloudSuite?

4% Negative

14% Neutral

82% Positive

Pros

Altruistic
Acts with Integrity
Trustworthy
Fair

Feature Ratings

Average 80

Supply Chain Management

Service Management

Customer Relationship Management

Accounting and Financial Management

Procurement Management

BI and Performance Management

Human Capital Management

Industry Specific Capabilities

Job and Project Management

Analytics and Reporting

Governance Risk and Compliance

Vendor Capability Ratings

Average 81

Quality of Features

Ease of IT Administration

Ease of Data Integration

Ease of Implementation

Usability and Intuitiveness

Business Value Created

Vendor Support

Breadth of Features

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of Customization

Infor CloudSuite Reviews

Maurice k.

Role: Sales Marketing
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2023

''Ultimate solution for ease product management.''

Likeliness to Recommend

10 /10

What differentiates Infor CloudSuite from other similar products?

Due to it flexibility, one easily adapts to new manufacturing trends. While using this platform I easily generate reports which fully meet our expectations.

What is your favorite aspect of this product?

The cloud setup is simple. The user interface is friendly for users. The platform runs fast for reporting hence ensuring great workmanship.

What do you dislike most about this product?

With the help of the customer service it really becomes easy using the platform upto full satisfaction.

What recommendations would you give to someone considering this product?

I easily manage products with this platform. I don't think of any other option to think of at the moment.

Pros

Continually Improving Product
Enables Productivity
Efficient Service
Saves Time

Kevin G.

Role: Sales Marketing
Industry: Manufacturing
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jun 2023

Powerful Tool - Need Solid Training

Likeliness to Recommend

8 /10

What differentiates Infor CloudSuite from other similar products?

Infor is a solid leader in the manufacturing industry.

What is your favorite aspect of this product?

The availability for integration is a key component for our business.

What do you dislike most about this product?

It takes time to get up to speed with it's vast capabilities. Once you do you are good to go. But getting there could be cumbersome without proper internal mentorship/training.

What recommendations would you give to someone considering this product?

Definitely consider this product. This product is easy to interface with from external applications and gives you many options. If you have a solid internal team you are good to go. Learn from the implementation team and grow from there. Worth it!

Pros

Fair
Reliable
Performance Enhancing
Enables Productivity

Shawn M.

Role: Information Technology
Industry: Consulting
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2023

Great product, easy to use

Likeliness to Recommend

7 /10

What differentiates Infor CloudSuite from other similar products?

Reliability and functionality

What is your favorite aspect of this product?

Reporting, and dashboards

What do you dislike most about this product?

over customization

What recommendations would you give to someone considering this product?

keep it simple

Pros

Efficient Service
Effective Service
Inspires Innovation
Respectful

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Infor CloudSuite

What is Infor CloudSuite?

Company Details

Need Assistance?

Awards & Recognition

Infor CloudSuite Ratings

86 Likeliness to Recommend

6 Since last award

92 Plan to Renew

10 Since last award

82 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+82 Net Emotional Footprint

How much do users love Infor CloudSuite?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Supply Chain Management Includes all aspects of logistics, distribution, and inventory management, as well as warehouse and shipping, order promising, and asset management.

Service Management Includes all aspects of service management, service orders, requests, field service and contracts.

Customer Relationship Management Includes sales order management functions such as quotes, contract, marketing, and automation.

Accounting and Financial Management Includes accounting and finance functions such as general ledger, accounts payable, and accounts receivable.

Procurement Management Includes purchasing and procurement management, as well as supplier management and optimization.

BI and Performance Management Includes all aspects of reporting and BI analytics, as well as planning and optimization.

Human Capital Management Includes employee management functions such as recruiting, payroll, development and performance management.

Industry Specific Capabilities Includes all unmentioned industry specific modules and capabilities related to the primary industry of your company.

Job and Project Management Includes all aspects of project planning management, costing and billing, resource management and controls, and product data management.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Governance Risk and Compliance Includes governance, risk management, compliance, security management, controls and audit.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Infor CloudSuite Reviews

Maurice k.

''Ultimate solution for ease product management.''

Likeliness to Recommend

Pros

Kevin G.

Powerful Tool - Need Solid Training

Likeliness to Recommend

Pros

Shawn M.

Great product, easy to use

Likeliness to Recommend

Pros

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Title

6
Since last award

10
Since last award

1
Since last award

Feature Ratings

Supply Chain Management

Service Management

Customer Relationship Management

Accounting and Financial Management

Procurement Management

BI and Performance Management

Human Capital Management

Industry Specific Capabilities

Job and Project Management

Analytics and Reporting

Governance Risk and Compliance

Vendor Capability Ratings

Quality of Features

Ease of IT Administration

Ease of Data Integration

Ease of Implementation

Usability and Intuitiveness

Business Value Created

Vendor Support

Breadth of Features

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of Customization