What is Hootsuite Social Media Management SMB?
Manage social networks, schedule messages, engage your audiences, and measure ROI right from the dashboard. With Hootsuite, users can schedule posts across multiple social networks (including Instagram, TikTok, Twitter, Facebook, LinkedIn, Pinterest, and YouTube ), manage organic and paid social content together, keep track of customer conversations, and gain actionable real-time insights from social media to make critical business decisions from one dashboard.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
84 Likeliness to Recommend
89 Plan to Renew
81 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+81 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Hootsuite Social Media Management SMB?
Pros
- Respectful
- Saves Time
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Social Media Channel Integration Inbound
Social Moderation and Workflow Management
Social Post Archival
Dashboards and Visualization
Campaign Execution
Social Response Management
Social Media Channel Integration Outbound
Trend Analysis
Sentiment Analysis
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Ease of IT Administration
Ease of Data Integration
Usability and Intuitiveness
Quality of Features
Ease of Customization
Breadth of Features
Vendor Support
Availability and Quality of Training
Product Strategy and Rate of Improvement
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Hootsuite Social Media Management SMB Reviews
Jose R.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Feb 2022
Enhance your social media control with Hootsuite
Likeliness to Recommend
What differentiates Hootsuite Social Media Management SMB from other similar products?
Getting up and running with Hootsuite is quick. Customer鈥檚 entire their profile after entering the required account information in addition to social media credentials. Hootsuite supports Twitter profiles, Facebook profiles, Pages, and agencies, LinkedIn profiles, businesses and, groups, WordPress blogs, Instagram profiles, YouTube channels, and has most these days been focused on including higher video-first support for Social media platform like fb, Instagram, Twitter, and YouTube.
What is your favorite aspect of this product?
Underneath reports, there is a listing of all reports selected, as well as any saved drafts. To feature a brand new content supply and get admission to it at once from the 'Compose' box to your Hootsuite dashboard, you go to the Hootsuite App directory, search for the content material source you want to add and deploy the app. The Analytics control panel, which you get to from the principle left-hand slide-out menu, is made from several templates to be used in reporting and visualizing acquired data. Despite the fact that Hootsuite lists the whole library of templates, the professional plan limits what you could access.
What do you dislike most about this product?
As an instance, having such a lot of social networks and profiles performing inside the interface, especially at the pro stage, can get puzzling given the fact there's a lot hobby taking region within someone tab. For me, the interface tends to be truly overwhelming. I choose something a touch much less crowded.
What recommendations would you give to someone considering this product?
Even as get right of entry to apps is first-class, it's far yet some other factor to cope with. Recommended to all.鈥�
Pros
- Reliable
- Efficient Service
- Effective Service
- Inspires Innovation
Selena R.
- Role: Human Resources
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2022
Social Media Management for your small business
Likeliness to Recommend
What differentiates Hootsuite Social Media Management SMB from other similar products?
Hootsuite for SMB is a great platform to manage all social media accounts at once and that too without spending your whole day in there. You can have an app like this one in your phone and work while you are on the go. They have packages for all types of businesses and you can get a small one for your small business. The integration and collaboration of all social media platforms at once is incredible.
What is your favorite aspect of this product?
Many think that running a small business is easy, handling their social media is a very easy task, but let me tell you , NO! It takes a lot more effort and dedication than an already built social media network for a brand. You need to put so much effort to make that page stand out among the rest. I handle social media for a small business and I know how much effort and time it takes. I used to spend almost all of my time there till I found Hootsuite for SMB.
What do you dislike most about this product?
Free version is not very much recommended because when you are handling social media you need insights and free version for small businesses isn't that functional when it comes to that! Also, the app for phone usage is also very much limited to a few features.
What recommendations would you give to someone considering this product?
If you just work all by yourself and put too much effort on a small businesses social media platform I would highly recommend you to try out their free version and get a bliss in your life. You can pay if your company can afford and see the tables turn in your favor in no time.
Pros
- Performance Enhancing
- Enables Productivity
- Efficient Service
- Inspires Innovation
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2022
Good tool, but useless now Twitter has blocked it!
Likeliness to Recommend
Pros
- Saves Time
- Transparent
- Performance Enhancing
- Enables Productivity
Cons
- Slower Product Innovation
- Less Reliable
- Less Effective Service
