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Hootsuite Social Media Management Enterprise Logo Award Winner Product Badge
Hootsuite Social Media Management Enterprise Logo Award Winner Product Badge
HootSuite

Hootsuite Social Media Management Enterprise

Composite Score
9.0 /10
CX Score
9.1 /10
Category
Hootsuite Social Media Management Enterprise
9.0 /10

What is Hootsuite Social Media Management Enterprise?

Manage social networks, schedule messages, engage your audiences, and measure ROI right from the dashboard. With Hootsuite, users can schedule posts across multiple social networks (including Instagram, TikTok, Twitter, Facebook, LinkedIn, Pinterest, and YouTube ), manage organic and paid social content together, keep track of customer conversations, and gain actionable real-time insights from social media to make critical business decisions from one dashboard.

Company Details


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Awards & Recognition

Hootsuite Social Media Management Enterprise won the following awards in the Social Media Management - Enterprise category

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Hootsuite Social Media Management Enterprise Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Hootsuite Social Media Management Enterprise.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

93 Plan to Renew

1
Since last award

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Hootsuite Social Media Management Enterprise?

4% Negative
6% Neutral
90% Positive

Pros

  • Respectful
  • Efficient Service
  • Acts with Integrity
  • Enables Productivity

Feature Ratings

Average 87

Social Media Channel Integration Inbound

89

Social Moderation and Workflow Management

89

Social Media Channel Integration Outbound

88

Social Asset Management

88

Dashboards and Visualization

88

Campaign Execution

88

Social Post Archival

87

Social Response Management

86

Contextual Analysis

85

Trend Analysis

84

Sentiment Analysis

84

Vendor Capability Ratings

Average 85

Ease of Implementation

88

Business Value Created

87

Ease of IT Administration

86

Availability and Quality of Training

86

Quality of Features

85

Vendor Support

85

Usability and Intuitiveness

85

Ease of Data Integration

85

Ease of Customization

85

Product Strategy and Rate of Improvement

84

Breadth of Features

84

Hootsuite Social Media Management Enterprise Reviews

Haroe F.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

A Multiple customer acquisition platform

Likeliness to Recommend

10 /10

What differentiates Hootsuite Social Media Management Enterprise from other similar products?

The finest feature, in my opinion, is that it enables us to increase the effectiveness of our content and campaigns, measure and assess audience interaction on social media platforms, and completely grasp audience participation at every point of the customer journey. I stopped wasting time switching between applications because I can now plan, develop, and publish ads on Facebook, Instagram, and other social media sites right from the Hootsuite UI.

What is your favorite aspect of this product?

Hootsuite is a reliable, scalable tool that enables our business to manage numerous social media profiles from various departments and platforms. Hootsuite has tools for managing social media marketing campaigns and handling client interactions. This aids in all aspects of social media marketing, from lead generation to customer service, and enables us to study, publish, and assess social media to engage with customers in extraordinary ways.

What do you dislike most about this product?

We avoid tagging profiles on Facebook and Instagram since doing so prevents us from directly communicating with each potential customer. The mobile app is more user-friendly and appealing than the desktop version. So that we may work from any device, I hope they bring the same feature to the desktop version.

What recommendations would you give to someone considering this product?

For enhanced efficacy and better commercial results, I advise marketing teams and businesses to make use of it. Even less skilled marketers can use it to spend less time creating high-quality content and more time promoting innovation. Users can easily grow, filter, plan, and post content that engages all of their prospective audiences and draws in new customers from the single dashboard.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Unique Features

Garrett D.

  • Role: Operations
  • Industry: Construction
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Has a lot of features and is easy to use!

Likeliness to Recommend

9 /10

What differentiates Hootsuite Social Media Management Enterprise from other similar products?

It allows you to directly see content from your audience and/or competitors when other platforms only focus on scheduling and publishing content.

What is your favorite aspect of this product?

To get an insight into trends and the ability to monitor accounts and hashtags in one place.

What do you dislike most about this product?

I haven't had great experience with support.

What recommendations would you give to someone considering this product?

It is great but be warned of delayed support.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Unique Features
  • Saves Time

Gaurav S.

  • Role: Sales Marketing
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

good program, it's excellent.

Likeliness to Recommend

8 /10

What differentiates Hootsuite Social Media Management Enterprise from other similar products?

Hootsuite has better tools than other programs and it is also easy to use.

What is your favorite aspect of this product?

As a result, Hootsuite saves me time and helps me to plan out my marketing strategy. The program also tells me when my postings are most likely to be successful. My favorite feature of Hootsuite is that it allows me to publish to numerous social media accounts at once.

What do you dislike most about this product?

The built-in media collection could, in my view, be expanded. However, the selection of GIFs and clipart is somewhat restricted, so this is a wonderful function to have.

What recommendations would you give to someone considering this product?

Hootsuite is straightforward and easy to use. I didn't need any training to get started and it was no problem at all. It's a great tool for any team, whether they're tech-savvy or not. It's the only thing I'd say: make a point of memorizing all of your login credentials! Updating becomes tough if the accounts get disconnected.

Pros

  • Performance Enhancing
  • Trustworthy
  • Unique Features
  • Efficient Service

Most Popular Hootsuite Social Media Management Enterprise Comparisons

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