Grammarly Business Customer Reviews 2025

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Grammarly

Grammarly Business

Composite Score

8.8 /10

CX Score

9.1 /10

143 Reviews

What is Grammarly Business?

Grammarly Business is an AI-powered writing assistant that helps enterprises, organizations, and teams achieve their business objectives by improving communication quality, efficiency, and consistency. Grammarly鈥檚 communication assistance unlocks new performance levels by communicating more effectively wherever and however you work.

Company Details

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Awards & Recognition

Grammarly Business won the following awards in the AI Writing Assistants category

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2025 Data Quadrant Champion

Latest Award, 2025

0 Top Rated Capabilities

3 Top Rated Features

Latest Award, 2025

Grammarly Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Grammarly Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

96 Plan to Renew

3
Since last award

82 Satisfaction of Cost Relative to Value

2
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Grammarly Business?

1% Negative

5% Neutral

94% Positive

Pros

Performance Enhancing
Efficient Service
Respectful
Enables Productivity

Feature Ratings

Average 82

Grammar and Spellcheck

Style and Tone Suggestions

Artificial Intelligence and Natural Language Processing

Long Form Content Generation

Auto-Completion and Predictive Text

Plagiarism Checker

Customization

Text Personalization

Integration

Article Summarizer

Topic Generator

Vendor Capability Ratings

Average 80

Usability and Intuitiveness

Ease of Implementation

Quality of Features

Business Value Created

Ease of IT Administration

Ease of Data Integration

Breadth of Features

Ease of Customization

Product Strategy and Rate of Improvement

Vendor Support

Availability and Quality of Training

Grammarly Business Reviews

Tushar G.

Role: Information Technology
Industry: Engineering
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted May 2024

"Best for day to day uses"

Likeliness to Recommend

7 /10

What differentiates Grammarly Business from other similar products?

It easily integrates with any browser or app and it is quite simple to use.

What is your favorite aspect of this product?

The ease of use.

What do you dislike most about this product?

The pricing and typing suggestions.

What recommendations would you give to someone considering this product?

Anyone can try this who wants to improve their typing and fix their grammatical errors.

Pros

Performance Enhancing
Efficient Service
Respectful
Includes Product Enhancements

Cons

Inhibits Innovation
Under Delivered

Jennifer M.

Role: Industry Specific Role
Industry: Media
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2024

Great product!

Likeliness to Recommend

8 /10

What differentiates Grammarly Business from other similar products?

It's ability to create professional looking content

What is your favorite aspect of this product?

It's speed and accuracy

What do you dislike most about this product?

Nothing for now

What recommendations would you give to someone considering this product?

Go ahead and use it but subscribe to pro version

Pros

Helps Innovate
Continually Improving Product
Reliable
Enables Productivity

Mahima P.

Role: Industry Specific Role
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Mar 2024

Powerful Editing, Room for Growth

Likeliness to Recommend

8 /10

What differentiates Grammarly Business from other similar products?

Ease of use

What is your favorite aspect of this product?

Autocorrection

What do you dislike most about this product?

Nothing disliked

What recommendations would you give to someone considering this product?

Embrace Grammarly Business for enhanced team communication

Pros

Performance Enhancing
Trustworthy
Unique Features
Efficient Service

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Grammarly Business

What is Grammarly Business?

Company Details

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Awards & Recognition

2025 Data Quadrant Champion

Grammarly Business Ratings

88 Likeliness to Recommend

1 Since last award

96 Plan to Renew

3 Since last award

82 Satisfaction of Cost Relative to Value

2 Since last award

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love Grammarly Business?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Grammar and Spellcheck Rephrase or rewrite work to adjust length, detect grammar mistakes such as spelling and punctuation, and match style of content.

Style and Tone Suggestions Ensures consistent brand identity across all content and that all work remains true to the brand's pre-established voice.

Artificial Intelligence and Natural Language Processing System recommends automated similar ideas, idea clustering, automated personalized user recommendations on content, and more.

Long Form Content Generation Prompt content creation with a single word or basic instructions and receive a list of fully-drafted responses.

Auto-Completion and Predictive Text Software offers suggestions for the next word or phrase as the user types based on context and commonly used phrases.

Plagiarism Checker Compares text to billions of web pages and content databases for matches between your text and existing texts.

Customization Allows users to customize the writing assistant's suggestions based on their specific writing style or preferences.

Text Personalization Generate different versions of existing text to find the most effective wording for specific situations, and expected traffic based on competitor data.

Integration Customize existing to include Word/Google docs.

Article Summarizer Receive summaries of any type of content, followed by drafted responses to content-specific prompts.

Topic Generator Supply of outlines, perspectives, and brainstorming options for proposed ideas.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Grammarly Business Reviews

Tushar G.

"Best for day to day uses"

Likeliness to Recommend

Pros

Cons

Jennifer M.

Great product!

Likeliness to Recommend

Pros

Mahima P.

Powerful Editing, Room for Growth

Likeliness to Recommend

Pros

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Feature Ratings

Grammar and Spellcheck

Style and Tone Suggestions

Artificial Intelligence and Natural Language Processing

Long Form Content Generation

Auto-Completion and Predictive Text

Plagiarism Checker

Customization

Text Personalization

Integration

Article Summarizer

Topic Generator

Vendor Capability Ratings

Usability and Intuitiveness

Ease of Implementation

Quality of Features

Business Value Created

Ease of IT Administration

Ease of Data Integration

Breadth of Features

Ease of Customization

Product Strategy and Rate of Improvement

Vendor Support

Availability and Quality of Training