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GoTo Meeting Logo Award Winner Product Badge
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GoTo

GoTo Meeting

Composite Score
9.0 /10
CX Score
9.2 /10
Category
GoTo Meeting
9.0 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


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Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

95 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

2% Negative
4% Neutral
94% Positive

Pros

  • Acts with Integrity
  • Performance Enhancing
  • Efficient Service
  • Saves Time

Feature Ratings

Average 86

Audio Conferencing VoIP

87

Video Conferencing

86

Instant Messaging

86

Screen Share

86

Audio Controls

85

Facilitator Functions

85

Audio Conferencing Call in Bridge

85

File Transfer

85

Keyboard Mouse Control

85

Virtual Whiteboard

84

Application Share

84

Vendor Capability Ratings

Average 84

Quality of Features

86

Ease of Implementation

86

Business Value Created

86

Ease of Data Integration

85

Breadth of Features

84

Ease of Customization

84

Availability and Quality of Training

84

Product Strategy and Rate of Improvement

83

Ease of IT Administration

83

Vendor Support

83

Usability and Intuitiveness

83

GoTo Meeting Reviews

BETH N.

  • Role: Industry Specific Role
  • Industry: Construction
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2020

Effective online meeting platform

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

This software offers a wide range of communication features that a construction company utilizes. With a lot of demos required during meetings to indicate project milestones, GoToMeeting enables user to present while streaming. Further, the user can record a meeting to view later. Another aspect that is a plus is the platform's mobile access. This means that people can hold meetings at any place provided they have access to network. Lastly, the addins are easy to install.

What is your favorite aspect of this product?

GoToMeeting allows for presentation as well as screen-sharing which are crucial for the company. The nature of our work requires lots of demonstrations and communication for updates. Remote meetings by GoToMeeting have contributed to more collaboration at work as employees can hold meetings at any place. Also, it has cut time wastage that occur when people move to meetings as presentations can be done when employees are in different offices. Moreover, the screen-sharing feature allows one to see exactly what another has done thereby allowing for correction before a task is done with a mistake that could be avoided.

What do you dislike most about this product?

One has to copy paste an invitation to an intended user.

What recommendations would you give to someone considering this product?

Improve invitation sending to intended user in the same interface rather than copy pasting.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

RUTH N.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2020

Amazing meeting Experience

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

GoToMeeting does not need to be launched every time you start your laptop and this ensures you don't miss any scheduled meetings or reminders.

What is your favorite aspect of this product?

The features such as chatting, recording, screen sharing, file sharing, real-time chatting make using the product for communication and meetings very effective. The ability to see presentations on the screen The ability of GoToMeeting to integrate with other products

What do you dislike most about this product?

I do not like the fact that sometimes i have to update it before i get into a meeting

What recommendations would you give to someone considering this product?

GoToMeeting is an amazing software that will make your meetings easy to hold because of the features it provides such as recording, visiting, explanations, screen sharing, document sharing, constant talking. This software will be worth your money and time.

Pros

  • Reliable
  • Trustworthy
  • Efficient Service
  • Effective Service

Bert M.

  • Role: Operations
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2020

Self Explanatory, excellent for virtual meetings

Likeliness to Recommend

10 /10

What differentiates GoTo Meeting from other similar products?

Unlike other similar products, GoToMeeting has so many functional features.

What is your favorite aspect of this product?

My favorite aspect of this product is the meeting which provides user with a variety of features to use. It has helped me to avoid cancelling meetings with my clients as we could discuss their issues when they were at their homes or work.

What do you dislike most about this product?

I have no dislike for this product.

What recommendations would you give to someone considering this product?

I would recommend this product to any professional. It can be used to improve communication within a team, ease of meeting management as people can meet virtually and also is useful for remote working.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy

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