What is Google Voice?
Google makes it easy by keeping you and your coworkers connected everywhere you go on any device.
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
1
Since last award
96 Plan to Renew
85 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Voice?
Pros
- Performance Enhancing
- Saves Time
- Reliable
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Communications
Mobility
Secure Access
Call Management
Audio Transcription
Web & Desktop Conferencing
Presence IM
Analytics Reporting
Speech Access and Personal Assistant
Centralized Management Portal
Session Border Controller
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Business Value Created
Usability and Intuitiveness
Ease of IT Administration
Breadth of Features
Ease of Customization
Vendor Support
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Google Voice Reviews
Winnie J.
- Role: Information Technology
- Industry: Media
- Involvement: End User of Application
Submitted Jan 2024
Fantastic
Likeliness to Recommend
What is your favorite aspect of this product?
Uploading contacts on Google voice is easy and it's good on intentional and emergency calls.
What do you dislike most about this product?
Google voice doesn't operate in all countries.
What recommendations would you give to someone considering this product?
Google voice costs less on calls and audio can be recorded easily.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Saves Time
Malik T.
- Role: Information Technology
- Industry: Healthcare
- Involvement: End User of Application
Submitted Sep 2023
"Google Voice - Perfect for working."
Likeliness to Recommend
What differentiates Google Voice from other similar products?
I never needed to give my own cell number; Google Voice allows me an opportunity to have a connected number with some security. Assuming that somebody gets dreadful, I can change my work number without influencing my own contacts. It is added to help keep work life and individual life independent, regardless of whether it's everything on a similar telephone. I can separate my business calls from individual calls. I can involve that number also to work together with my colleagues. I understand the significance of being in "ready to go mode" while utilizing Google Voice.
What is your favorite aspect of this product?
I love that it is free and I had the option to get a number that compares with the state I am living in. I can have a second line without requiring a subsequent telephone. At the point when I miss a call or text, I get informed using email and am ready to stand by listening to phone messages through email and even answer messages. This was an extraordinary choice when I expected to message a client back yet couldn't get to my telephone.
What do you dislike most about this product?
The most important part is that only one out of every odd call that comes in is distinguished as a Google Voice call. So, if an irregular number of springs up, you couldn't say whether it's for work or individual since it's not named. Voice has been gradually working on this. Likewise, at times I will get calls with no notice, which can be terrible for work yet I've gotten prone to really take at the taking when guests dial my number, they should express their name and afterward sit tight for me to acknowledge the call.
What recommendations would you give to someone considering this product?
I'd encourage establishing a Google Voice line when you start your business. You will simply have to sporadically sign in to keep the number allotted to you. The numbers are a restricted product and you can browse decisions when you start. Assuming you stand by it simply implies fewer numbers to browse. Name contacts plainly with identifiers for work since it blends in with your own contacts.
Pros
- Reliable
- Performance Enhancing
- Trustworthy
- Effective Service
raquel l.
- Role: Human Resources
- Industry: Consulting
- Involvement: End User of Application
Submitted Aug 2023
Excellent product to communicate nowadays
Likeliness to Recommend
What differentiates Google Voice from other similar products?
That with this one can connect differents numbers
What is your favorite aspect of this product?
The easy way to use it
What do you dislike most about this product?
Nothing at all
What recommendations would you give to someone considering this product?
Is perfect to communicate
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
