
What is Google Authenticator?
Google Authenticator is a software-based authenticator made by Google that uses a 2-Step Verification (also known as two-factor authentication) thereby adding an extra layer of security to your account. You sign in with something you know (your password) and something you have (a code sent to your phone).
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
95 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Authenticator?
Pros
- Reliable
- Trustworthy
- Efficient Service
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Multi-Device Protection
OTP Authentication
Email Authentication
Authentication Assurance Level (AAL)
Biometrics Authentication
Soft Token Authentication
Browser Push Notifications
Role and User Management
Role-Based Multi-Factor Authentication
Integration APIs
Phisher Resistance MFA
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Ease of IT Administration
Usability and Intuitiveness
Quality of Features
Breadth of Features
Ease of Data Integration
Product Strategy and Rate of Improvement
Ease of Customization
Availability and Quality of Training
Vendor Support
Google Authenticator Reviews

Abhay C.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted May 2024
Dependable security that may be improved.
Likeliness to Recommend
What differentiates Google Authenticator from other similar products?
Google Authenticator is notable for its dependability and ease of use. Because it's easy to use and set up, a variety of users can utilize it. Its offline capability also guarantees that users can produce codes even in the absence of an online connection, which is a useful feature in many situations. For many consumers, Google's security reputation also offers an extra layer of trust. Though it's a good choice, it might not have all the cutting-edge capabilities included in other authentication apps.
What do you dislike most about this product?
I wish Google Authenticator included a sync and backup function to avoid account lockouts from lost or stolen devices. Its interface might also benefit from a visual makeover, which would improve the user experience overall. Its dependability is nevertheless a major asset for account security in spite of these flaws.
What recommendations would you give to someone considering this product?
I would advise anyone thinking about using Google Authenticator to set it up as an additional security measure for their account. In the event that your device is lost, be sure to store backup codes in a safe place. Although it's a solid choice, if you need more sophisticated features like backup and syncing capabilities, look into other options.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Efficient Service
Md F.
- Role: Industry Specific Role
- Industry: Technology
- Involvement: End User of Application
Submitted May 2024
No need to worried about your security now.
Likeliness to Recommend
What differentiates Google Authenticator from other similar products?
Among other 2FA apps that I鈥檝e tried in the past, Google Authenticator is simply the best. It鈥檚 neat, simple and it just works鈥攑lus being from Google means that you know it鈥檚 legitimate.
What is your favorite aspect of this product?
Configuring this thing was a walk in the park! In all seriousness, I now treat it as a Fort Knox for my online accounts. No more worries about hackers getting their paws on my stuff.
What do you dislike most about this product?
However, to be completely honest, sometimes it gets a little inconvenient since I have to pull out my phone every time I need to log in somewhere.
What recommendations would you give to someone considering this product?
If there is anything at all sacred in terms of your safety with anything related to the internet or computers then go grab yourself one of these bad boys right now. And don鈥檛 worry about cost because this little guy is completely free to use and could end up saving you from a whole world worth of hurt later on down the line so why not take advantage while it lasts.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Imran A.
- Role: Industry Specific Role
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2024
Easy to use and secure your accounts.
Likeliness to Recommend
What differentiates Google Authenticator from other similar products?
Google Authenticator is the perfect blend of simplicity and robust security comparing to other security tools. It's compatible with a wide range of services, making it a versatile choice for businesses and individuals alike.
What is your favorite aspect of this product?
Google Authenticator is a must-have for anyone serious about online security. It's super easy to set up and adds that crucial extra layer of protection. With just a few taps, my accounts get ultra level security.
What do you dislike most about this product?
The only dislike is remembering to have my phone handy whenever I log in. But, that's a small price to pay for the immense peace of mind Google Authenticator provides.
What recommendations would you give to someone considering this product?
I will suggest and recommend everyone to give it a try. You will love the security layer of it and you will feel relax and peace in mind and you can enjoy without being tensed.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing