
What is Google Authenticator?
Google Authenticator is a software-based authenticator made by Google that uses a 2-Step Verification (also known as two-factor authentication) thereby adding an extra layer of security to your account. You sign in with something you know (your password) and something you have (a code sent to your phone).
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
95 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Authenticator?
Pros
- Reliable
- Trustworthy
- Efficient Service
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Multi-Device Protection
OTP Authentication
Email Authentication
Authentication Assurance Level (AAL)
Biometrics Authentication
Soft Token Authentication
Browser Push Notifications
Role and User Management
Role-Based Multi-Factor Authentication
Integration APIs
Phisher Resistance MFA
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Ease of IT Administration
Usability and Intuitiveness
Quality of Features
Breadth of Features
Ease of Data Integration
Product Strategy and Rate of Improvement
Ease of Customization
Availability and Quality of Training
Vendor Support
Google Authenticator Reviews

Rushabh L.
- Role: Consultant
- Industry: Finance
- Involvement: IT Leader or Manager
Submitted Aug 2024
Easy to use, Simple and Secure, Mobile based
Likeliness to Recommend
What differentiates Google Authenticator from other similar products?
Its is having very simple and minimalistic design. Very simple UI with very basic functionality of generation of 2fa Codes.
What is your favorite aspect of this product?
Google authenticator works offline as well means its not required internet to work. You can use this in area where no network available.
What do you dislike most about this product?
User can not use this authenticator on multiple devices.
What recommendations would you give to someone considering this product?
The authenticator does not provide any notification of someone is asking for authentication. Its not supporting push notifications.
Pros
- Continually Improving Product
- Enables Productivity
- Inspires Innovation
- Saves Time
Mohd S.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jul 2024
Great Security
Likeliness to Recommend
What differentiates Google Authenticator from other similar products?
Seamless integration with Google accounts and services. Users who are already within the Google ecosystem find it convenient to use Google Authenticator.
What is your favorite aspect of this product?
My favourite aspect of Google Authenticator is its simplicity and ease of use. The app is designed to be intuitive, allowing users to quickly set it up and start using it without requiring extensive technical knowledge.
What do you dislike most about this product?
The aspect I dislike most about Google Authenticator is its lack of cloud backup and sync features.
What recommendations would you give to someone considering this product?
I would recommend them that If they need a simple and straightforward 2FA solution for a few accounts and don鈥檛 switch devices often, Google Authenticator is an excellent choice and to make sure to store backup codes for your accounts in a secure place. This will help them regain access if you lose your phone or need to switch devices.
Pros
- Caring
- Helps Innovate
- Reliable
- Efficient Service

Kshitij S.
- Role: Operations
- Industry: Construction
- Involvement: End User of Application
Submitted Jul 2024
Fantastic service for your security purposes
Likeliness to Recommend
What differentiates Google Authenticator from other similar products?
Seamless use and enhanced security
What is your favorite aspect of this product?
Use of Pin instead of password
What do you dislike most about this product?
Not much other than complex set up
What recommendations would you give to someone considering this product?
Great service to use for enhanced security
Pros
- Continually Improving Product
- Performance Enhancing
- Trustworthy
- Fair