What is Google Authenticator?
Google Authenticator is a software-based authenticator made by Google that uses a 2-Step Verification (also known as two-factor authentication) thereby adding an extra layer of security to your account. You sign in with something you know (your password) and something you have (a code sent to your phone).
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
95 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Authenticator?
Pros
- Reliable
- Trustworthy
- Efficient Service
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Multi-Device Protection
OTP Authentication
Email Authentication
Authentication Assurance Level (AAL)
Biometrics Authentication
Soft Token Authentication
Browser Push Notifications
Role and User Management
Role-Based Multi-Factor Authentication
Integration APIs
Phisher Resistance MFA
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Ease of IT Administration
Usability and Intuitiveness
Quality of Features
Breadth of Features
Ease of Data Integration
Product Strategy and Rate of Improvement
Ease of Customization
Availability and Quality of Training
Vendor Support
Google Authenticator Reviews
Alioha I.
- Role: Information Technology
- Industry: Media
- Involvement: IT Leader or Manager
Submitted Jan 2025
Fantastic Product!
Likeliness to Recommend
What differentiates Google Authenticator from other similar products?
Google Authenticator stands out for its simplicity, offline functionality, and seamless integration with a wide range of platforms, making it a reliable choice for two-factor authentication.
What is your favorite aspect of this product?
My favorite aspect of Google Authenticator is its simplicity and reliability, providing secure two-factor authentication without requiring an internet connection.
What do you dislike most about this product?
What I dislike most about Google Authenticator is the lack of a cloud backup or synchronization feature, which makes it challenging to recover codes when switching or losing devices.
What recommendations would you give to someone considering this product?
I would recommend Google Authenticator for its simplicity and reliability in providing secure two-factor authentication but advise users to have a backup plan for their codes, as it lacks built-in cloud backup or synchronization features.
Pros
- Reliable
- Enables Productivity
- Saves Time
- Security Protects
Katheline O.
- Role: Human Resources
- Industry: Education
- Involvement: End User of Application
Submitted Dec 2024
A Simple App for Safer Online Experiences
Likeliness to Recommend
What differentiates Google Authenticator from other similar products?
Google Authenticator is unique because it works offline, making it dependable for securing accounts in areas with poor campus internet.
What is your favorite aspect of this product?
Google Authenticator adds extra security to student and faculty accounts without needing internet access
What do you dislike most about this product?
I don鈥檛 like that it doesn鈥檛 have backup options, which makes it hard to recover accounts if you lose your device.
What recommendations would you give to someone considering this product?
I鈥檇 suggest using Google Authenticator with a password manager to improve security and make it easier to recover accounts if you lose your device.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Samson C.
- Role: Student Academic
- Industry: Education
- Involvement: End User of Application
Submitted Nov 2024
One of the best authenticator applications
Likeliness to Recommend
What differentiates Google Authenticator from other similar products?
Google Authenticator is designed with simplicity in mind, offering a straightforward user interface without unnecessary complexity. It鈥檚 ideal for users who need a no-frills authentication app that 鈥渏ust works鈥� without a steep learning curve.
What is your favorite aspect of this product?
One of the best aspects of Google Authenticator is its ability to work entirely offline. Users don鈥檛 need an internet connection to generate time-based one-time passwords (TOTPs), ensuring reliable functionality in any environment, including remote areas with limited connectivity.
What do you dislike most about this product?
Users with multiple accounts find it difficult to locate specific entries due to the lack of search or folder features.
What recommendations would you give to someone considering this product?
Google Authenticator is simple, secure, and works offline, making it reliable for generating time-based one-time passwords (TOTPs). It is ideal for users who want a lightweight app without extra features or complexity, especially if you're already part of the Google ecosystem.
Pros
- Reliable
- Trustworthy
- Efficient Service
- Effective Service
