What is Google Authenticator?
Google Authenticator is a software-based authenticator made by Google that uses a 2-Step Verification (also known as two-factor authentication) thereby adding an extra layer of security to your account. You sign in with something you know (your password) and something you have (a code sent to your phone).
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
95 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Authenticator?
Pros
- Reliable
- Trustworthy
- Efficient Service
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Multi-Device Protection
OTP Authentication
Email Authentication
Authentication Assurance Level (AAL)
Biometrics Authentication
Soft Token Authentication
Browser Push Notifications
Role and User Management
Role-Based Multi-Factor Authentication
Integration APIs
Phisher Resistance MFA
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Ease of IT Administration
Usability and Intuitiveness
Quality of Features
Breadth of Features
Ease of Data Integration
Product Strategy and Rate of Improvement
Ease of Customization
Availability and Quality of Training
Vendor Support
Google Authenticator Reviews
Olayinka O.
- Role: Sales Marketing
- Industry: Electronics
- Involvement: End User of Application
Submitted Feb 2025
Enhanced security, with offline convenience
Likeliness to Recommend
What differentiates Google Authenticator from other similar products?
It provides a higher level of protection against attacks with its always changing one-time passcode
What is your favorite aspect of this product?
The time based, one-time passcode
What do you dislike most about this product?
It's limited to one device per account
What recommendations would you give to someone considering this product?
Easy to use, offline convenience
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Amarachi O.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Feb 2025
Topnotch product
Likeliness to Recommend
What differentiates Google Authenticator from other similar products?
Very strong security
What is your favorite aspect of this product?
Notifying the original owner, when someone attempt to login
What do you dislike most about this product?
The process of recovering your password
What recommendations would you give to someone considering this product?
fingerprint or face recognition should be added in password recovery
Pros
- Performance Enhancing
- Effective Service
- Acts with Integrity
- Helps Innovate
Victor C.
- Role: Information Technology
- Industry: Telecommunications
- Involvement: IT Leader or Manager
Submitted Feb 2025
fantastic product
Likeliness to Recommend
What differentiates Google Authenticator from other similar products?
Google Authenticator is simple, lightweight, and doesn鈥檛 require an account or cloud backup, focusing solely on generating time-based one-time passwords (TOTPs) without additional features.
What is your favorite aspect of this product?
My favorite aspect of Google Authenticator is its simplicity and ease of use鈥攊t's straightforward, quick, and doesn鈥檛 require an account, making it accessible for anyone looking for a no-frills 2FA solution.
What do you dislike most about this product?
The biggest downside of Google Authenticator is the lack of cloud backup or multi-device syncing, which can be frustrating if you lose or switch devices, as it requires manual reconfiguration of all accounts.
What recommendations would you give to someone considering this product?
I鈥檇 recommend Google Authenticator to someone who values simplicity and doesn't mind manually setting up 2FA accounts. However, if you鈥檙e looking for features like cloud backup or multi-device syncing, you might want to consider alternatives like Authy.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
