What is Google Authenticator?
Google Authenticator is a software-based authenticator made by Google that uses a 2-Step Verification (also known as two-factor authentication) thereby adding an extra layer of security to your account. You sign in with something you know (your password) and something you have (a code sent to your phone).
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
95 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Authenticator?
Pros
- Reliable
- Trustworthy
- Efficient Service
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Multi-Device Protection
OTP Authentication
Email Authentication
Authentication Assurance Level (AAL)
Biometrics Authentication
Soft Token Authentication
Browser Push Notifications
Role and User Management
Role-Based Multi-Factor Authentication
Integration APIs
Phisher Resistance MFA
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Ease of IT Administration
Usability and Intuitiveness
Quality of Features
Breadth of Features
Ease of Data Integration
Product Strategy and Rate of Improvement
Ease of Customization
Availability and Quality of Training
Vendor Support
Google Authenticator Reviews
Adam F.
- Role: Sales Marketing
- Industry: Healthcare
- Involvement: End User of Application
Submitted Sep 2023
The best and most accessible 2FA app available
Likeliness to Recommend
What differentiates Google Authenticator from other similar products?
The ability to store backup access codes in a Google user account is a fantastic addition for additional security.
What is your favorite aspect of this product?
Google Authenticator is great! I like the clean and simple user interface. The steps to add additional accounts are easy and if you have a large volume of connected profiles, the Search bar at the top will help to locate the right codes. A cool option is to synchronise your Google Authenticator app with your Google account. Rolled out earlier in 2023, users can save backup one-time codes to your Google account - handy if you've lost your mobile phone or telephone number.
What do you dislike most about this product?
There is nothing that I dislike about Google Authenticator.
What recommendations would you give to someone considering this product?
I encourage everybody to sync their Google Authenticator app with a Google user account. As one-time codes were historically stored on a single device, if that phone or tablet were lost or replaced, the user would have challenges logging into services that had 2FA set-up e.g., social media profiles. The new option to store backup codes in a Google user account means that in the unlikely scenario that a phone was stolen or damaged, users still have a way to regain access to all of their personal and professional accounts.
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Efficient Service
Cons
- Charges for Enhancements
- Leverages Incumbent Status
- Commodity Features
Younes B.
- Role: Consultant
- Industry: Consulting
- Involvement: Initial Implementation
Submitted Sep 2023
Decent security authenticator for everyday use
Likeliness to Recommend
What differentiates Google Authenticator from other similar products?
None I guess. I use it alongside Microsoft authenticator and Apple built-in security features
What is your favorite aspect of this product?
Minimalist design
What do you dislike most about this product?
None of i think of.
What recommendations would you give to someone considering this product?
It's a must for anyone who use Google products and want to secure his digital asset even outside Google products
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Cons
- Vendor Friendly Policies
- Vendor's Interest First
Kashish P.
- Role: Finance
- Industry: Technology
- Involvement: End User of Application
Submitted Aug 2023
Google Authenticator- A great MFA product
Likeliness to Recommend
What differentiates Google Authenticator from other similar products?
Google Authenticator is one of the best mechanisms for multi factor authentication. It adds an extra layer of security while login to web applications. Now a days SMS providers are charging a lot, whereas Google Authenticator works at almost negligible charges. It's easy to setup and use. You just need to install the Google Authenticator App from Play Store and configure it accordingly.
What is your favorite aspect of this product?
Google Authenticator is easy to use and generates the OTP code which remains for particular time and then expires and a new OTP code is generated. Google Authenticator thus acts as a 2 Factor Authentication along with user ids and passwords. Google Authenticator is very secure and being used by variety of applications for 2FA as an alternative to OTP SMS.
What do you dislike most about this product?
Google Authenticator is a great useful product and has no dislikes. It's available freely and can be integrated easily using its APIs. Google Authenticator can be used for multiple applications and different OTP codes can be mapped with different applications.
What recommendations would you give to someone considering this product?
I would surely recommend others to use Google Authenticator.
Pros
- Continually Improving Product
- Performance Enhancing
- Respectful
- Friendly Negotiation
