What is Google Authenticator?
Google Authenticator is a software-based authenticator made by Google that uses a 2-Step Verification (also known as two-factor authentication) thereby adding an extra layer of security to your account. You sign in with something you know (your password) and something you have (a code sent to your phone).
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
95 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Authenticator?
Pros
- Reliable
- Trustworthy
- Efficient Service
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Multi-Device Protection
OTP Authentication
Email Authentication
Authentication Assurance Level (AAL)
Biometrics Authentication
Soft Token Authentication
Browser Push Notifications
Role and User Management
Role-Based Multi-Factor Authentication
Integration APIs
Phisher Resistance MFA
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Ease of IT Administration
Usability and Intuitiveness
Quality of Features
Breadth of Features
Ease of Data Integration
Product Strategy and Rate of Improvement
Ease of Customization
Availability and Quality of Training
Vendor Support
Google Authenticator Reviews
Simon K.
- Role: Information Technology
- Industry: Electronics
- Involvement: End User of Application
Submitted Dec 2023
Not quite unique but does to job
Likeliness to Recommend
What differentiates Google Authenticator from other similar products?
Not very much other than if you use lots of good products already this works in a similar way.
What is your favorite aspect of this product?
The security is really high no complains about that at all.
What do you dislike most about this product?
The ease of use is not quite there like it is with other products and does not have as many features.
What recommendations would you give to someone considering this product?
It's great for security but consider others first
Pros
- Transparent
- Security Protects
- Helps Innovate
- Reliable
Sumit K.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2023
Features disappoint otherwise easy to use
Likeliness to Recommend
What differentiates Google Authenticator from other similar products?
Trust on google and its products.
What is your favorite aspect of this product?
Time based one time password
What do you dislike most about this product?
Doesn鈥檛 support biometric
What recommendations would you give to someone considering this product?
To include biometric and push notification functionality
Pros
- Fair
- Acts with Integrity
- Helps Innovate
- Continually Improving Product
Carl O.
- Role: Operations
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2023
Elite security tool for businesses
Likeliness to Recommend
What differentiates Google Authenticator from other similar products?
It's so simple to use. When used a 2 factor authenticator app, you don't want a load of 'bells and whistles'. You want a quick authenticator code, which Google perfectly provides.
What is your favorite aspect of this product?
It's simplicity, very easy to setup and simply ongoing maintenance.
What do you dislike most about this product?
Maybe a couple of extra seconds to register and input the 6 digit code it gives you before rotating it, but I appreciate the shortness of it is for security.
What recommendations would you give to someone considering this product?
In short, go for it. You won't regret migrating to this service and using it as your primary 2FA software.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
