
What is Google Authenticator?
Google Authenticator is a software-based authenticator made by Google that uses a 2-Step Verification (also known as two-factor authentication) thereby adding an extra layer of security to your account. You sign in with something you know (your password) and something you have (a code sent to your phone).
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceGoogle Authenticator Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Google Authenticator.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
95 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Authenticator?
Pros
- Reliable
- Trustworthy
- Efficient Service
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Multi-Device Protection
OTP Authentication
Email Authentication
Authentication Assurance Level (AAL)
Biometrics Authentication
Soft Token Authentication
Browser Push Notifications
Role and User Management
Role-Based Multi-Factor Authentication
Integration APIs
Phisher Resistance MFA
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Ease of IT Administration
Usability and Intuitiveness
Quality of Features
Breadth of Features
Ease of Data Integration
Product Strategy and Rate of Improvement
Ease of Customization
Availability and Quality of Training
Vendor Support
Google Authenticator Reviews
Shakur M.
- Role: Industry Specific Role
- Industry: Technology
- Involvement: End User of Application
Submitted May 2024
Only security tool that can keep you safe.
Likeliness to Recommend
What differentiates Google Authenticator from other similar products?
Google Authenticator is widely supported by various online tools and apps.That's making it a versatile and reliable choice for two-factor authentication then other tools.
What is your favorite aspect of this product?
Google Authenticator is simple yet very much effective. It adds an extra layer of security to our online accounts with two-factor authentication, making it harder for hackers to access our data. That's why I like it most.
What do you dislike most about this product?
The app can be a bit annoying at times, requiring us to manually enter codes from our phone.
What recommendations would you give to someone considering this product?
If you're serious about online security, using Google Authenticator is a must use product. It's free, easy to use, and significantly enhances the protection of your online accounts.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing

Vaibhav S.
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2024
Secure Authentication app
Likeliness to Recommend
What differentiates Google Authenticator from other similar products?
Reliability, security, and user interface.
What is your favorite aspect of this product?
User interface and two-factor authentication.
What do you dislike most about this product?
I don't dislike Google Authenticator , it's an amazing tool for authentication.
What recommendations would you give to someone considering this product?
It is highly recommended for the business to ensure the secure and safe transformation of the codes.
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Trustworthy

Mukesh K.
- Role: Information Technology
- Industry: Engineering
- Involvement: End User of Application
Submitted Apr 2024
Increase Productivity
Likeliness to Recommend
What differentiates Google Authenticator from other similar products?
The Google Authenticator app is based on the one-time password algorithm specified in the Internet Engineering Task Force's (IETF). The one-time password algorithm generates a six-digit passcode that factors in the current time of day to ensure that each passcode is unique. Passcodes are changed at regular intervals.
What is your favorite aspect of this product?
Be predictable, make navigation easy, and button captions clear. Make the app adaptive and easy to learn and navigate for users.
What do you dislike most about this product?
As of now, I don't find anything that I dislike about the product.
What recommendations would you give to someone considering this product?
Trust the Google system and use it for securing your online data to prevent leaks.
Pros
- Helps Innovate
- Continually Improving Product
- Enables Productivity
- Unique Features