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Google

Google Authenticator

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Google Authenticator
8.9 /10

What is Google Authenticator?

Google Authenticator is a software-based authenticator made by Google that uses a 2-Step Verification (also known as two-factor authentication) thereby adding an extra layer of security to your account. You sign in with something you know (your password) and something you have (a code sent to your phone).

Company Details


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Google Authenticator Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Authenticator.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

95 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Authenticator?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Trustworthy
  • Efficient Service
  • Respectful

Feature Ratings

Average 82

Multi-Device Protection

86

OTP Authentication

86

Email Authentication

86

Authentication Assurance Level (AAL)

83

Biometrics Authentication

83

Soft Token Authentication

83

Browser Push Notifications

81

Role and User Management

81

Role-Based Multi-Factor Authentication

81

Integration APIs

81

Phisher Resistance MFA

80

Vendor Capability Ratings

Average 82

Business Value Created

86

Ease of Implementation

85

Ease of IT Administration

85

Usability and Intuitiveness

85

Quality of Features

84

Breadth of Features

82

Ease of Data Integration

81

Product Strategy and Rate of Improvement

79

Ease of Customization

79

Availability and Quality of Training

78

Vendor Support

78

Google Authenticator Reviews

Cl谩udio F.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2024

Security in accessing services and applications

Likeliness to Recommend

10 /10

What differentiates Google Authenticator from other similar products?

The ease of implementation, use and training is what I like most about the product.

What is your favorite aspect of this product?

The possibility of integration with the cell phone.

What do you dislike most about this product?

It is a bit of a hassle to migrate access data to another telephone device.

What recommendations would you give to someone considering this product?

Don't waste time and adopt the product to improve the security posture of your environment.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Piyush S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2024

Best Secure and User-friendly Authenticator

Likeliness to Recommend

9 /10

What differentiates Google Authenticator from other similar products?

The sense of Security, It protects from the illegal access and mis use of the data. Easy to handle multiple Gmail accounts using the single app. It is very secure, reliable and robust solution. Integration is seamless and fast. OTP based or two way authentication saved time.

What is your favorite aspect of this product?

Very easy to setup for different platforms like gmail , github , crypto trading services , icloud and many social platforms . It provides a real time otp on app which can be easily copied by tapping and pasting where otp needed making it more secure and also saving time by not waiting for old time like in sms or mail.

What do you dislike most about this product?

Limited backup options and code management time.

What recommendations would you give to someone considering this product?

If you're considering Google Authenticator, I'd suggest giving it a try for its simplicity and Google's reliability in security. Just remember to set it up on multiple devices for backup, so you're never locked out of your accounts unexpectedly.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Hamza A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2024

One of the top two authenticators on the market!

Likeliness to Recommend

9 /10

What differentiates Google Authenticator from other similar products?

Ease of transition of accounts and compatibility with major applications across industries.

What is your favorite aspect of this product?

Triggering Google Account specific authentication requests.

What do you dislike most about this product?

Use Authentication without an account needs to have more guardrails, if you have already setup one.

What recommendations would you give to someone considering this product?

You can't go wrong with this Authenticator.

Pros

  • Performance Enhancing
  • Trustworthy
  • Unique Features
  • Altruistic

Most Popular Google Authenticator Comparisons

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