What is Google Authenticator?
Google Authenticator is a software-based authenticator made by Google that uses a 2-Step Verification (also known as two-factor authentication) thereby adding an extra layer of security to your account. You sign in with something you know (your password) and something you have (a code sent to your phone).
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceGoogle Authenticator Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Google Authenticator.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
95 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Authenticator?
Pros
- Reliable
- Trustworthy
- Efficient Service
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Multi-Device Protection
OTP Authentication
Email Authentication
Authentication Assurance Level (AAL)
Biometrics Authentication
Soft Token Authentication
Browser Push Notifications
Role and User Management
Role-Based Multi-Factor Authentication
Integration APIs
Phisher Resistance MFA
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Ease of IT Administration
Usability and Intuitiveness
Quality of Features
Breadth of Features
Ease of Data Integration
Product Strategy and Rate of Improvement
Ease of Customization
Availability and Quality of Training
Vendor Support
Google Authenticator Reviews
Abhishek p.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jun 2024
Overall fantastic product and fun to use
Likeliness to Recommend
What differentiates Google Authenticator from other similar products?
Unique Design , simple interaction and security features I like the most which is differentiate between other products and Google authenticator In the realm of digital security, a product that stands out with a unique design, simple interaction, and robust security features can indeed make a significant difference. These elements not only enhance user experience but also foster trust and reliability in the product. A distinctive design can make the product more intuitive and user-friendly, while straightforward interactions ensure that users of all technical skill levels can navigate it with ease.
What is your favorite aspect of this product?
Simple User interface and security features
What do you dislike most about this product?
No backup and recovery option If you lose your phone or it gets damaged, there is no built-in way to recover your 2FA codes unless you have manually saved the backup codes provided when setting up 2FA. No Cloud Syncing: Google Authenticator does not sync your 2FA codes to the cloud. This means that if you switch devices, you must manually transfer your 2FA codes, Single Device Limitation: Google Authenticator codes can only be used on one device at a time. Unlike some other 2FA apps, it does not support multi-device setups. Lack of advance features, limited support for exporting codes. No app lock and lastly no Web or desktop version
What recommendations would you give to someone considering this product?
Backup and recovery planning, manually backups the account details like screenshot or written notes. Device management and enhance security measures for suggesting using an applock. Multi factor authentication and lastly user education and support
Pros
- Helps Innovate
- Continually Improving Product
- Trustworthy
- Efficient Service
CA Ayushi A.
- Role: Consultant
- Industry: Consulting
- Involvement: End User of Application
Submitted Jun 2024
Easy to use, but a bit pricey
Likeliness to Recommend
What differentiates Google Authenticator from other similar products?
Two-factor authentication
What is your favorite aspect of this product?
Simplicity
What do you dislike most about this product?
Not applicable
What recommendations would you give to someone considering this product?
It let us back up our data in the cloud and restore them when needed while changing devices, which makes this product reliable
Pros
- Continually Improving Product
- Reliable
- Unique Features
- Efficient Service
Anshul S.
- Role: Student Academic
- Industry: Entertainment
- Involvement: End User of Application
Submitted Jun 2024
Secure and Reliable
Likeliness to Recommend
What differentiates Google Authenticator from other similar products?
Google Authenticator distinguishes itself with its straightforward setup, strong security standards, and seamless integration with various online services that support two-factor authentication (2FA). Its offline functionality and simplicity in generating time-based one-time passwords (TOTPs) also set it apart from other similar products.
What is your favorite aspect of this product?
My favorite aspect of Google Authenticator is its simplicity and reliability in providing an additional layer of security through two-factor authentication (2FA).
What do you dislike most about this product?
What I dislike most about Google Authenticator is the lack of backup and synchronization options across devices, which can be inconvenient if you switch or lose your device.
What recommendations would you give to someone considering this product?
For those considering Google Authenticator, I recommend using it for its robust security benefits and ease of use in enabling two-factor authentication (2FA). However, consider using alternative 2FA methods like Authy or Microsoft Authenticator if you need backup and sync capabilities across multiple devices.
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Trustworthy
