What is Emplifi Social Marketing Cloud?
From managing a multi-channel strategy to analyzing trends and optimizing performance, Emplifi鈥檚 social media marketing tools will enable your brand to amplify meaningful experiences at scale. Deliver authentic content at scale and boost engagement across your social media channels with best-in-class social media management tools and AI-powered capabilities.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
96 Plan to Renew
1
Since last award
82 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Emplifi Social Marketing Cloud?
Pros
- Performance Enhancing
- Effective Service
- Saves Time
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Dashboards and Visualization
Social Media Channel Integration Outbound
Social Media Channel Integration Inbound
Social Response Management
Trend Analysis
Campaign Execution
Social Post Archival
Social Moderation and Workflow Management
Social Asset Management
Sentiment Analysis
Contextual Analysis
Vendor Capability Ratings
Breadth of Features
Ease of Implementation
Usability and Intuitiveness
Business Value Created
Ease of Data Integration
Quality of Features
Product Strategy and Rate of Improvement
Vendor Support
Ease of IT Administration
Ease of Customization
Availability and Quality of Training
Emplifi Social Marketing Cloud Reviews
Istiarina P.
- Role: Operations
- Industry: Communications
- Involvement: Business Leader or Manager
Submitted Dec 2022
Easy to use with excellent features.
Likeliness to Recommend
What differentiates Emplifi Social Marketing Cloud from other similar products?
Transparent and highly effective
What is your favorite aspect of this product?
Various features and frequent updates.
What do you dislike most about this product?
Pricey, though it paid off.
What recommendations would you give to someone considering this product?
Highly recommended for those of you looking for products/solutions that can boost productivity with tons of innovation and transparency.
Pros
- Fair
- Trustworthy
- Saves Time
- Respectful
Alan M.
- Role: Sales Marketing
- Industry: Retail
- Involvement: Business Leader or Manager
Submitted Dec 2022
Very good platform, a bit pricey but reliable
Likeliness to Recommend
What differentiates Emplifi Social Marketing Cloud from other similar products?
It麓s a very cohesive solution and a great support team behind it.
What is your favorite aspect of this product?
I like how user friendly everything is.
What do you dislike most about this product?
I don麓t like that everything is an extra cost.
What recommendations would you give to someone considering this product?
Very good platform but only if you can afford it.
Pros
- Caring
- Respectful
- Client Friendly Policies
- Acts with Integrity
Cons
- Vendor's Interest First
Elle H.
- Role: Sales Marketing
- Industry: Retail
- Involvement: End User of Application
Submitted Nov 2022
"Good tool for marketing in social media."
Likeliness to Recommend
What differentiates Emplifi Social Marketing Cloud from other similar products?
It's different from other software because it provides a straightforward answer for sharing content and managing accounts across social media platforms.
What is your favorite aspect of this product?
We use it to track and analyze ongoing campaigns, and it works perfectly. It's a big help in making sure that all of our campaigns do well and giving us insights into things like how they stack up against the competition and when it's best to put them out there. It's straightforward software with useful features for promoting profiles on various social media platforms.
What do you dislike most about this product?
Whatever shortcomings Emplifi may have can be traced back to restrictions placed on its API by social media platforms. Starting today, this also includes things like Twitter API limitations that prevent a comprehensive retweet and Instagram Reel impressions archive (que Instagram impide). Indeed, all of Emplifi's rivals face the same constraints.
What recommendations would you give to someone considering this product?
I think it's a great program and I recommend it to you. For my part, I appreciate a straightforward interface that requires little training to master. I really appreciate the help we get through the chat feature; the responses are always quick.
Pros
- Reliable
- Trustworthy
- Unique Features
- Efficient Service
