
What is DocuSign CLM?
DocuSign CLM (Contract Lifecycle Management) allows organizations to streamline the agreement lifecycle by transforming analog manual processes into a digital automated workflow. The end result is an accelerated pace of doing business, increased compliance, and more efficient employees.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceDocuSign CLM Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on DocuSign CLM.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
1
Since last award
97 Plan to Renew
1
Since last award
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love DocuSign CLM?
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
E-Signature
Contract Approval
OCR Support
Contract Authoring
Reporting Analytics
Clause Management
Searchable Repository
Integration
Redlining
Obligation Management
Workflow
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Ease of Data Integration
Usability and Intuitiveness
Business Value Created
Breadth of Features
Ease of IT Administration
Availability and Quality of Training
Vendor Support
Ease of Customization
Product Strategy and Rate of Improvement
DocuSign CLM Reviews

William A.
- Role: Human Resources
- Industry: Media
- Involvement: End User of Application
Submitted Apr 2023
It is easy to use ane learn
Likeliness to Recommend
What differentiates DocuSign CLM from other similar products?
They have a big plataform with trainings and support
What is your favorite aspect of this product?
I like because: It is easy to use, learn and operate Practical to create templates and practical forms with submission via links Easy to organise and share the material created between users Practical and saves a lot of work time and, of course, paper
What do you dislike most about this product?
I don't see many negative points, maybe the tool could have the graphing and reporting part as I don't recall finding it that easy.
What recommendations would you give to someone considering this product?
If you have many documents to be signed and need agility without much bureaucracy, this tool is very practical and ideal, it is possible to create many custom forms and use for internal and external customers, the documents are perfectly clear, it contributes a lot to the business. I do not recommend for very traditional companies because it is a modern tool.
Pros
- Reliable
- Saves Time
- Respectful
- Acts with Integrity
Cons
- Charges for Enhancements

Aakash M.
- Role: Operations
- Industry: Manufacturing
- Involvement: Vendor Management and Renewal
Submitted Apr 2023
Best CLM tool.
Likeliness to Recommend
What differentiates DocuSign CLM from other similar products?
It is easy to use. Not complex like other tools. Just an hour of training is enough.
What is your favorite aspect of this product?
The efficiency of this tool to manage contracts and user friendly.
What do you dislike most about this product?
Nothing to dislike in this tool.
What recommendations would you give to someone considering this product?
Give it a shot. You won鈥檛 regret. This is value for money.
Pros
- Client Friendly Policies
- Fair
- Includes Product Enhancements
- Friendly Negotiation

Will K.
- Role: Consultant
- Industry: Engineering
- Involvement: End User of Application
Submitted Apr 2023
Streamlines Contract Management
Likeliness to Recommend
What differentiates DocuSign CLM from other similar products?
DocuSign CLM offers seamless integration with other business tools, such as Salesforce, Microsoft Office, and others. This allows users to streamline their workflows and reduce the need for manual data entry and other repetitive tasks. It also has integration with e-signature which allows users to manage the entire contract lifecycle, from creation to signature, within a single platform.
What is your favorite aspect of this product?
Since contracts often involve sensitive information, I appreciate the powerful security DocuSign CLM provides. The platform uses state-of-the-art encryption technology and offers multi-factor authentication, ensuring that sensitive contract information is protected at all times. This is particularly important for our business which deals with confidential and proprietary information.
What do you dislike most about this product?
While DocuSign CLM is designed to be user-friendly and intuitive, some people at my office have found the platform to be a bit overwhelming and difficult to navigate, especially when first starting out. This can be particularly challenging for those who have limited experience with contract management software.
What recommendations would you give to someone considering this product?
When deciding on a software product, it is crucial to assess your business requirements and determine whether DocuSign CLM aligns with them. Take into account your company's size, the amount of contracts you handle, and any specific obstacles you face in managing contracts. DocuSign CLM offers a free trial period, which allows you to test the product and see if it meets your needs. Take advantage of this trial period to get a feel for the platform and determine if it's the right fit for your business.
Pros
- Includes Product Enhancements
- Security Protects
- Continually Improving Product
- Performance Enhancing