What is DocStar?
DocStar is a scalable, strategic cloud-based tool that allows you to manage all of your content securely鈥攆rom capture to destruction.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
86 Likeliness to Recommend
1
Since last award
95 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love DocStar?
Pros
- Caring
- Respectful
- Enables Productivity
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
ECM Document Management
Mobile
Workflow Process Automation
Metadata Management
File Approvals Esignatures
Access Permissions Management
Collaboration
File Conversion
Search
Capture Channels
Ediscovery Audit Trail
Vendor Capability Ratings
Business Value Created
Usability and Intuitiveness
Ease of Implementation
Ease of IT Administration
Quality of Features
Ease of Data Integration
Product Strategy and Rate of Improvement
Vendor Support
Breadth of Features
Availability and Quality of Training
Ease of Customization
DocStar Reviews
Manoah A.
- Role: Finance
- Industry: Finance
- Involvement: Business Leader or Manager
Submitted Mar 2025
Perfect but with some limitations
Likeliness to Recommend
What differentiates DocStar from other similar products?
DocStar stands out with its seamless ERP integration, AI-powered automation.
What is your favorite aspect of this product?
DocStar helps users comply with document retention and records management policies. Other key features include version control, user-based permissions to control access to files
What do you dislike most about this product?
Not fast enough
What recommendations would you give to someone considering this product?
Absolutely鈥攅specially for marketing teams drowning in document.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Wobyeb G.
- Role: Information Technology
- Industry: Education
- Involvement: IT Leader or Manager
Submitted Mar 2025
Amazing but needs more work
Likeliness to Recommend
What differentiates DocStar from other similar products?
Streamlines business processes such as approvals and document routing.Works with platforms like Epicor, Microsoft Dynamics, and QuickBooks
What is your favorite aspect of this product?
Provides access controls, audit trails, and encryption to ensure data security and regulatory compliance.
What do you dislike most about this product?
Lack of documentation on how to use the software or how to customize it. Difficulty customizing the software so that users can use it .Also You can pay for a support contract, but if you ever need support prepare to get told you need to pay for professional services
What recommendations would you give to someone considering this product?
So far the interface in which you access the files are very old fashioned... Such ways of working with a software is outdated and is not as user friendly
Pros
- Reliable
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Graphlain w.
- Role: Information Technology
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted Mar 2025
Solid, but Clunky
Likeliness to Recommend
What differentiates DocStar from other similar products?
strong workflow automation and AP (Accounts Payable) automation features
What is your favorite aspect of this product?
It Workflow automation
What do you dislike most about this product?
its interface feels outdated, making it less user-friendly compared to newer solutions. It also lacks the intuitive design and seamless cloud integrations found in more modern competitors like DocuWare or M-Files.
What recommendations would you give to someone considering this product?
be prepared for a learning curve due to its outdated interface. If you need a more modern and user-friendly experience,
Pros
- Efficient Service
- Saves Time
- Continually Improving Product
- Reliable
