What is Conga CLM?
Conga CLM offers innovative ways for Chief Legal Officers to reinvent their contract processes. Capitalizing on the power of AI, these legal leaders are delivering consistent execution of best practices across the contract lifecycle.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
79 Likeliness to Recommend
95 Plan to Renew
79 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+83 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Conga CLM?
Pros
- Friendly Negotiation
- Trustworthy
- Respectful
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
E-Signature
Workflow
Clause Management
OCR Support
Contract Approval
Reporting Analytics
Searchable Repository
Contract Authoring
Integration
Redlining
Obligation Management
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Ease of Data Integration
Breadth of Features
Quality of Features
Vendor Support
Product Strategy and Rate of Improvement
Ease of IT Administration
Ease of Customization
Availability and Quality of Training
Usability and Intuitiveness
Conga CLM Reviews
Jeff K.
- Role: C-Level
- Industry: Healthcare
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2023
Excellent CLM product with a strong future roadmap
Likeliness to Recommend
What differentiates Conga CLM from other similar products?
Conga CLM has a powerful feature set for all core contract lifecycle management features and as part of the Conga suite of products has a bright future in even better features in the future as they merge the best of all their products into the Conga Revenue Lifecycle Cloud product coming out on the next several months / years.
What is your favorite aspect of this product?
The ability added recently to negotiate online in microsoft office online is a really strong CLM feature most other products don't have.
What do you dislike most about this product?
X-Author can sometimes be difficult to use locally on your own computer, would be nice if it was all cloud based functionality and that seems to be the direction they are going long-term.
What recommendations would you give to someone considering this product?
Evaluate the other CLM products including what Conga offers (they have other CLM solutions) and find the best solution for yourself.
Pros
- Helps Innovate
- Enables Productivity
- Trustworthy
- Caring
Ben J.
- Role: Industry Specific Role
- Industry: Consulting
- Involvement: End User of Application
Submitted Mar 2023
CLM Reviewed
Likeliness to Recommend
What differentiates Conga CLM from other similar products?
It is proactive about the customer support and needs. It is easy to use.
What is your favorite aspect of this product?
It is great in centralising and manging complex numbers of contacts. I like tge visibility of the contacts.
What do you dislike most about this product?
I have no dislike for the tool.
What recommendations would you give to someone considering this product?
This is a tool that has significantly reduced manual processthus resulting in saving of cost and time.
Pros
- Appreciates Incumbent Status
- Helps Innovate
- Continually Improving Product
- Reliable
Crystal E.
- Role: Operations
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Feb 2023
Terrible customer service
Likeliness to Recommend
What differentiates Conga CLM from other similar products?
Conga has a unique way of displaying contracts and their relations (child, amendment, etc.)
What is your favorite aspect of this product?
The contract family tree, and the email notifications.
What do you dislike most about this product?
Over engineered - it is not user friendly and is not intuitive. You need to essentially use logic formulas to run reports, instead of a basic and thoughtful filtering. Customer service is horrible - it is hard to get a hold of anyone because so much turnover, and I've wasted so many hours having the same conversation with so many different people.
What recommendations would you give to someone considering this product?
Don't - there are far better solutions.
Cons
- Inhibits Innovation
- Slower Product Innovation
- Less Reliable
