What is Confluence?
Confluence is your remote-friendly team workspace where knowledge and collaboration meet. Confluence turns conversations into action built for lasting knowledge so you never lose great ideas or context in a transient notification or chat. From marketing and sales to development and operations, Confluence has solutions for every type of team and project to get your team doing the real work right away.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceConfluence Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Confluence.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
100 Plan to Renew
87 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Confluence?
Pros
- Reliable
- Enables Productivity
- Respectful
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Document Hosting
Document Sharing
Security and Access Control
Access Tracking
Version Control
Searchability
Metrics and Reporting
Editor Functions
Publication Workflow
Indexing and Classification
Check Out Check in
Vendor Capability Ratings
Quality of Features
Ease of Implementation
Business Value Created
Breadth of Features
Ease of Customization
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Vendor Support
Also Featured in...
Task Management
Translation missing: en.product_page.ratings.score 9.2
View Confluence in this category (opens in a new tab)
Project Management - Enterprise
Translation missing: en.product_page.ratings.score 9.0
View Confluence in this category (opens in a new tab)
Knowledge Management
Translation missing: en.product_page.ratings.score 8.8
View Confluence in this category (opens in a new tab)
Confluence Reviews
Suresh M.
- Role: Information Technology
- Industry: Engineering
- Involvement: Business Leader or Manager
Submitted Jun 2021
Good tool to manage every thing at one place
Likeliness to Recommend
What differentiates Confluence from other similar products?
Document , knowledge, time and task management
What is your favorite aspect of this product?
documentation, article publishing
What do you dislike most about this product?
even a small change we will get lot of mails.
What recommendations would you give to someone considering this product?
yes, its a great tool that will help the org to maintain all information at one place.
Pros
- Inspires Innovation
- Respectful
- Fair
- Altruistic
Miguel V.
- Role: Industry Specific Role
- Industry: Consulting
- Involvement: IT Leader or Manager
Submitted May 2021
Collaboration software for Web 3.0
Likeliness to Recommend
What differentiates Confluence from other similar products?
Ease of use in addition to more robust features in the document space
What is your favorite aspect of this product?
Searchability across various spaces and fields
What do you dislike most about this product?
Sometimes feels like "too many" features. Perhaps a spotlight is needed?
What recommendations would you give to someone considering this product?
Don't be overwhelmed! Everything you need is here!
Pros
- Helps Innovate
- Continually Improving Product
- Enables Productivity
- Efficient Service
Cons
- Commodity Features
- Less Effective Service
Gina C.
- Role: Sales Marketing
- Industry: Healthcare
- Involvement: End User of Application
Submitted May 2021
Confluence promotes workplace autonomy
Likeliness to Recommend
What differentiates Confluence from other similar products?
The template feature for creation of a "page" is really good. Default templates are excellent.
What is your favorite aspect of this product?
The ability to share and for our remote team to collaborate on it is easy to learn and use.
What do you dislike most about this product?
It can be very easy to end up with a disorganized mess if you're not careful with how you structure your setup and how many people you have creating pages in the shared team spaces.
What recommendations would you give to someone considering this product?
Documenting meeting notes and action items to take away from the meeting. Assigning who is accountable to each action item and sharing those meeting notes with the team is very easy.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
