What is Webex Meetings?
Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
94 Plan to Renew
1
Since last award
86 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Webex Meetings?
Pros
- Reliable
- Trustworthy
- Efficient Service
- Effective Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Audio Conferencing VoIP
Screen Share
Audio Controls
Audio Conferencing Call in Bridge
Instant Messaging
Facilitator Functions
Virtual Whiteboard
Keyboard Mouse Control
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Breadth of Features
Quality of Features
Usability and Intuitiveness
Ease of Data Integration
Ease of IT Administration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Webex Meetings Reviews
Isaiah k.
- Role: Operations
- Industry: Government
- Involvement: IT Development, Integration, and Administration
Submitted Oct 2024
awesome product
Likeliness to Recommend
What differentiates Webex Meetings from other similar products?
End-to-End Encryption: Webex is known for its advanced security measures, offering end-to-end encryption for meetings, both for video and shared content. This focus on security makes Webex a trusted choice for businesses with strict data protection requirements, especially in industries like healthcare and finance. Compliance Standards: It adheres to several compliance standards such as GDPR, HIPAA, and SOC 2, which gives enterprises confidence that their data is protected.
What is your favorite aspect of this product?
One of my favorite aspects of Webex Meetings is its AI-driven features, particularly the Webex Assistant. The way it automates meeting tasks鈥攕uch as real-time transcription, note-taking, identifying action items, and even generating summaries鈥攕ignificantly enhances productivity. These features reduce the burden of manually capturing important details and allow participants to focus more on the discussion.
What do you dislike most about this product?
User Interface Complexity: The interface can feel overwhelming, especially for new users. There are a lot of settings and features, which sometimes make it difficult to navigate or customize quickly, especially compared to more streamlined platforms like Zoom or Google Meet. Performance on Lower-End Devices: Webex can be resource-intensive, which may lead to lag or poor performance on older or lower-spec devices. Users may experience issues with video or audio quality if their system can't handle the processing demands.
What recommendations would you give to someone considering this product?
1. Evaluate Your Security Needs 2. Test with a Smaller Group First 3. Utilize Training and Support Resources 4. Leverage Webex Assistant and AI Tools 5. Optimize Meeting Settings for Performance 6. Ensure Hardware Compatibility
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Parth M.
- Role: Operations
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Oct 2024
Effective video conferencing tool!
Likeliness to Recommend
What differentiates Webex Meetings from other similar products?
Webex has great security features
What is your favorite aspect of this product?
Breakout rooms
What do you dislike most about this product?
It doesn鈥檛 have good user interface. Also doesn鈥檛 work great with office 365.
What recommendations would you give to someone considering this product?
Try to use it to understand it鈥檚 benefits with team collaboration.
Pros
- Saves Time
- Security Protects
- Enables Productivity
- Unique Features
Neha G.
- Role: Finance
- Industry: Banking
- Involvement: End User of Application
Submitted Sep 2024
Cisco webex one shot solution
Likeliness to Recommend
What differentiates Webex Meetings from other similar products?
Breakouts easy sharing and most important and unique is you can record audio
What is your favorite aspect of this product?
Recording audio
What do you dislike most about this product?
Using device outside of cisco ecosystem can lead to limited control and functionality
What recommendations would you give to someone considering this product?
Must use for daily important meetings and lecture for studying professional as they can record audio and use it later
Pros
- Trustworthy
- Unique Features
- Caring
- Saves Time
