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Cisco Systems

Webex Meetings

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Webex Meetings
8.9 /10

What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details


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Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

1
Since last award

86 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

3% Negative
4% Neutral
93% Positive

Pros

  • Reliable
  • Trustworthy
  • Efficient Service
  • Effective Service

Feature Ratings

Average 84

Video Conferencing

86

Audio Conferencing VoIP

86

Screen Share

84

Audio Controls

83

Audio Conferencing Call in Bridge

83

Instant Messaging

83

Facilitator Functions

83

Virtual Whiteboard

82

Keyboard Mouse Control

82

Application Share

82

File Transfer

81

Vendor Capability Ratings

Average 82

Ease of Implementation

83

Business Value Created

83

Breadth of Features

82

Quality of Features

82

Usability and Intuitiveness

82

Ease of Data Integration

82

Ease of IT Administration

82

Availability and Quality of Training

82

Product Strategy and Rate of Improvement

81

Vendor Support

81

Ease of Customization

80

Webex Meetings Reviews

vivek p.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2024

user friendly interface

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

High-Quality Video and Audio

What is your favorite aspect of this product?

AI-powered features

What do you dislike most about this product?

feel a bit cluttered and complex compared to other platforms

What recommendations would you give to someone considering this product?

Familiarize Yourself with Key Features

Pros

  • Performance Enhancing
  • Trustworthy
  • Efficient Service
  • Effective Service

Fred S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2024

Smooth Talks, Clear Connections: Webex in Action.

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

. One of the things that makes Webex so effective is its rock-solid video and audio clarity. There鈥檚 nothing worse than having to repeat yourself because of a glitchy connection, and Webex consistently delivers smooth calls, even when network stability is less than ideal. With its robust infrastructure, we rarely have to worry about connection issues interrupting important discussions.

What is your favorite aspect of this product?

One feature that stands out is the noise suppression. In a remote-first environment, background noise can sometimes be a challenge, but Webex鈥檚 AI-driven noise reduction has kept our meetings focused and professional. Additionally, the breakout rooms are incredibly useful for workshops, allowing us to divide into small discussion groups and then regroup effortlessly. It鈥檚 easy to navigate, and the transition between the main room and breakouts is seamless.

What do you dislike most about this product?

Nothing at all.

What recommendations would you give to someone considering this product?

Webex Meetings has positively impacted our productivity by keeping our virtual meetings as smooth and engaging as possible. The time we save not dealing with technical issues or repeated explanations is significant, and it has kept our internal and client communications efficient and professional. The ability to record sessions has been incredibly helpful for training and onboarding, allowing new employees to revisit key discussions and get up to speed quickly.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Lakshmi M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2024

The Virtual Table: Collaborate with Webex!

Likeliness to Recommend

10 /10

What differentiates Webex Meetings from other similar products?

The standout feature with Webex Meetings is the HD video quality, which holds up even in data-heavy discussions. When presenting large datasets or walking through intricate data visualizations, the clarity and speed make a big difference. I鈥檝e often used the screen share and annotation tools to explain technical points or to highlight patterns in our data

What is your favorite aspect of this product?

Breakout rooms have been a game-changer. For our larger team meetings, we split into breakout sessions to work on specific project components and then reconvene to share insights. This is especially useful when we鈥檙e tackling multi-phase projects that require different expertise鈥攄ata engineers, analysts, and stakeholders each have space to discuss their piece of the project before bringing it all back together. It keeps meetings dynamic and ensures everyone has a chance to contribute in smaller groups.

What do you dislike most about this product?

I do not dislike anything.

What recommendations would you give to someone considering this product?

Webex Meetings has undoubtedly helped us work more effectively as a distributed team, enabling us to tackle data projects collaboratively and maintain strong communication flows. I鈥檇 recommend it to any team that needs a reliable video conferencing tool with solid screen-sharing capabilities, particularly if you鈥檙e dealing with data-heavy presentations.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Most Popular Webex Meetings Comparisons

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