
What is Webex Meetings?
Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
94 Plan to Renew
1
Since last award
86 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Webex Meetings?
Pros
- Reliable
- Trustworthy
- Efficient Service
- Effective Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Audio Conferencing VoIP
Screen Share
Audio Controls
Audio Conferencing Call in Bridge
Instant Messaging
Facilitator Functions
Virtual Whiteboard
Keyboard Mouse Control
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Breadth of Features
Quality of Features
Usability and Intuitiveness
Ease of Data Integration
Ease of IT Administration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Webex Meetings Reviews

Balram M.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Nov 2024
Awesome content sharing and collaboration
Likeliness to Recommend
What differentiates Webex Meetings from other similar products?
Virtual meetings, notes and webinars
What is your favorite aspect of this product?
conducting virtual webinars with collaboration co-host
What do you dislike most about this product?
Zooming in on content while in normal mode is not functional.
What recommendations would you give to someone considering this product?
An AI-powered feature for automated note-taking should be incorporated.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Trustworthy
mounami L.
- Role: Human Resources
- Industry: Consulting
- Involvement: End User of Application
Submitted Nov 2024
User-friendly, but somewhat expensive.
Likeliness to Recommend
What differentiates Webex Meetings from other similar products?
Webex Meetings stands out with its robust security features, AI-powered transcription and captioning, seamless integration with Cisco's enterprise tools, and advanced breakout room management, offering a secure, collaborative experience.
What is your favorite aspect of this product?
One of the standout aspects of Webex is its seamless integration with other Cisco tools, offering a unified experience for businesses. Additionally, the AI-driven features like transcription and real-time captions enhance accessibility and productivity.
What do you dislike most about this product?
One downside of Webex is its pricing, which can be higher compared to other platforms offering similar features. The interface can also feel cluttered at times, making it harder for new users to navigate easily.
What recommendations would you give to someone considering this product?
If you're considering Webex, it's an excellent choice for businesses that prioritize security, scalability, and integration with enterprise tools, especially if you already use Cisco products. Its AI-driven features like real-time transcription and captions enhance accessibility. However, Webex can be pricey compared to other platforms, and its interface may take some time to learn for new users. If your team values customization, breakout rooms, and robust meeting analytics, Webex could be a great fit. Be sure to assess your specific needs and budget.
Pros
- Helps Innovate
- Continually Improving Product
- Saves Time
- Includes Product Enhancements

Alex W.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2024
Intuitive product and the best for meetings
Likeliness to Recommend
What differentiates Webex Meetings from other similar products?
Webex contains very intuitive and simple collaborative features, such as screen sharing, where presenters can share their screens with participants, making it easy to demonstrate content or collaborate on documents, and a virtual whiteboard, a built-in feature that allows participants to sketch, draw and annotate on the screen in real time. It also has active noise cancellation, background effects and content sharing during video conferences are very practical..
What is your favorite aspect of this product?
We use Webex Meetings for our internal meetings in our entire company offices, we also use it for meetings with clients in various parts of the state and abroad, it helps us a lot to organize webinars sometimes, and for training purposes within the marketing and sales team, we keep a copy of the recorded sessions for future review, which saves a lot of money and time by not using the traditional meeting method we used to implement some time back, and although we use other meeting platforms as well according to our business needs, we consider Webex Meetings to be more professional and provide the best video and audio quality.
What do you dislike most about this product?
During calls, if you need to share textual information, there is a limitation in the chat characters, so you cannot send records of the process you are working on, you have to save them in a text file and then share them to be able to get them quickly if that is what you are looking for during a video call. If this can be improved it would be great because it's an aspect of the platform that is needed when having meetings.
What recommendations would you give to someone considering this product?
It is especially suitable for business organizations, although it might not be the best choice for academic institutions or educational activities, as I consider Webex to be more effective for online meetings with a small number of participants, quite the opposite for large group calls, therefore, I think Webex presents itself as an extremely valuable collaboration tool for companies conducting meetings with different stakeholders, both internal and external, and my recommendation would be that if you plan to purchase this tool, use it in a more precise and timely manner.
Pros
- Performance Enhancing
- Enables Productivity
- Trustworthy
- Effective Service