
What is Box?
Box gives you a single platform to accelerate your business processes and increase employee productivity, all while protecting your most valuable information. It鈥檚 called Cloud Content Management, and it's the ultimate business advantage.
Company Details
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
95 Plan to Renew
2
Since last award
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Box?
Pros
- Acts with Integrity
- Reliable
- Caring
- Friendly Negotiation
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Team Collaboration
Enterprise Grade Security Controls
Data Loss Prevention
Drag and Drop User Interface
Access Control and Rights Management
Electronic Signatures
Real-Time Synchronization
3rd-Party Integrations
Cognitive Content Services
Large File Optimization
Mobility Support
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Ease of Data Integration
Ease of Customization
Usability and Intuitiveness
Breadth of Features
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of IT Administration
Vendor Support
Box Reviews

Chelsea N.
- Role: Information Technology
- Industry: Finance
- Involvement: End User of Application
Submitted Apr 2025
Secured file storage and content management.
Likeliness to Recommend
What differentiates Box from other similar products?
For users like myself who require unhindered , all the time access to my files in the cloud, I see Box scalability as its biggest strength. Box smooth integration with key third party tools like Slack, Git platforms, and other software tools enhances collaboration with work colleagues across different software tools. The ability to track all changes made to files , comment on group files and edit work files together as a group while working remotely, simply makes my entire team very productive.
What is your favorite aspect of this product?
I like the simplicity which comes with Box, as a result of its drag and drop interface, whether it be on the Box application for web browsers or on the Box native application for desktops, Box drag and drop functionality just makes it easier to move files around different folders within my Box account. It is a key component for effective file upload and management on Box.
What do you dislike most about this product?
Box lacks some critical features such as the ability to edit pdf documents. To edit pdf documents currently, I have had to integrate Box with Adobe Acrobat.
What recommendations would you give to someone considering this product?
Box is very secured and has some of the best collaboration capabilities of any file storage tool I have had experience with. I recommend it based on my own experience.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
Carletta C.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2025
Uniquely improved cooperation and data management
Likeliness to Recommend
What differentiates Box from other similar products?
Our sales processes, team communication, and information management and accessibility have improved. Because we can securely save all of our sales material, including contracts and offers, we have streamlined our process.
What is your favorite aspect of this product?
We uploaded, organized, and exchanged files rapidly because of the simple user interface. Our team can now work on the same document in real time, improving project productivity and quality. The collaboration tools are amazing; working with clients and other parties lowers our file-sharing anxiety.
What do you dislike most about this product?
Learning how to use it correctly took a while, but once I did, it was quite easy. Making sure the tool was user-friendly for all was our first priority.
What recommendations would you give to someone considering this product?
Since adopting Box, our team's collaboration and file organization have improved greatly. Because it's centralized, we can share papers with the sales team and other collaborators to prepare a business proposal for a significant customer from anywhere. The platform made file review and approval faster because everyone could see and update files concurrently. When files were accessible from the browser, everything changed. We can provide shareable links so clients can view and comment on the content without downloading.
Pros
- Continually Improving Product
- Performance Enhancing
- Trustworthy
- Efficient Service
Mohamed j.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Jan 2025
Excellent document collaboration tool.
Likeliness to Recommend
What differentiates Box from other similar products?
Unlike traditional document management systems that rely on folders for organizing files, M-files uses a Metadata driven approach. Documents are tagged with Metadata making it easier to search, categorize and retrieve documents.
What is your favorite aspect of this product?
My favorite aspects of this product is ease of use. Metadata driven approach, version control and audit trails.
What do you dislike most about this product?
I dislike complex setup for large organizations. Steel learning curve for advanced features.
What recommendations would you give to someone considering this product?
Check your IT team and buy the premium plan accordingly.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Efficient Service