Asana Customer Reviews 2025 | Project Management

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Asana

Composite Score

9.0 /10

CX Score

9.3 /10

1079 Reviews

What is Asana?

With tasks, projects, conversations and dashboards, Asana enables teams to move work from start to finish.

Company Details

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Awards & Recognition

Asana won the following awards in the Project Management - Enterprise category

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2025 Data Quadrant Champion

Latest Award, 2025

4 Top Rated Capabilities

5 Top Rated Features

Latest Award, 2025

2025 Emotional Footprint Champion

2025

Strategy and Innovation
Service Experience
Product Impact
Conflict Resolution

2025

2024 Data Quadrant Champion

2024

6 Top Rated Capabilities

4 Top Rated Features

2024

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Product Impact
Conflict Resolution

2024

2023 Data Quadrant Champion

2023

7 Top Rated Capabilities

4 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2023

2022 Data Quadrant Champion

2022

5 Top Rated Capabilities

10 Top Rated Features

2022

Asana Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Asana.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

97 Plan to Renew

86 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Asana?

1% Negative

3% Neutral

96% Positive

Pros

Helps Innovate
Reliable
Enables Productivity
Respectful

Feature Ratings

Average 84

Collaboration

Planning and Scheduling

Workflow Management

Dependency and Milestone Tracking

Resource Management

Document Management

Hierarchical Task Management

Mobile Access

Reporting

Time & Expense Tracking

Budget Management

Vendor Capability Ratings

Average 83

Ease of Implementation

Business Value Created

Quality of Features

Breadth of Features

Usability and Intuitiveness

Ease of Data Integration

Product Strategy and Rate of Improvement

Ease of Customization

Ease of IT Administration

Availability and Quality of Training

Vendor Support

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Product Management

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Task Management

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Objectives and Key Results

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Asana Reviews

Carole S.

Role: Information Technology
Industry: Insurance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2021

Attractive software for collaborative work

Likeliness to Recommend

9 /10

What differentiates Asana from other similar products?

It is an advantage the number of possible integrations with third-party software and new ones are constantly being added. Among the most used are: Toggl, Everhour Evernote Teams, Expiration, Reminder, Facebook, Figma, Front, GitHub, GitLab, Glip, and many more.

What is your favorite aspect of this product?

鈥� Unlimited tables 鈥� Unlimited viewers 鈥� Personalization of columns for presentation of information 鈥� Collaborative whiteboard to create and edit ideas 鈥� Creation of forms. 鈥� Support 24 hours a day, 7 days a week

What do you dislike most about this product?

Asana is very useful and offers a variety of functions for people who want to add agility and productivity to their work.

What recommendations would you give to someone considering this product?

Asana is a good tool for managing collaborative work.

Pros

Efficient Service
Effective Service
Saves Time
Helps Innovate

Mark T.

Role: Operations
Industry: Electronics
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2021

Asana excellent performance in Project Management.

Likeliness to Recommend

10 /10

What differentiates Asana from other similar products?

With Asana, it's simple to create and assign new tasks and projects to teams. It's simple to organize daily work with Asana. Asana has great mobility support.

What is your favorite aspect of this product?

I like how it's simple to manage projects assigned to team. It's simple for teams to engage and collaborate on projects scheduled to them. Asana helps me to automate workflows and projects thus increasing productivity. It's simple to track progress of every work operation.

What do you dislike most about this product?

I absolutely haven't experienced any drawback the moment I have been using Asana.

What recommendations would you give to someone considering this product?

The brilliant performance of this tool in managing task and project effectively makes me not to hesitate to recommend the use of this tool.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Damaris M.

Role: Sales Marketing
Industry: Gaming and Hospitality
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2021

ASANA.Great tool that will never disappoint you.

Likeliness to Recommend

10 /10

What differentiates Asana from other similar products?

I must disclose that Asana has helped me to work professionally without missing any of my projects and tasks. Asana allows you to monitor your working program with ease. It is a brilliant application for project and task management.

What is your favorite aspect of this product?

Asana allows you to collaborate with team members on projects. It helps you to work as a team by helping you to focus on what should be done at a certain time and what will be done next. It is an intuitive and user-friendly tool for project/task and time tracking.

What do you dislike most about this product?

Asana is one of the tools every employee should have. It will help you have a very effective working program.

What recommendations would you give to someone considering this product?

Yes, Asana is a recommendable tool for time tracking, task and project management. I recommend it to all large and small businesses.

Pros

Reliable
Trustworthy
Unique Features
Efficient Service

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Asana

What is Asana?

Company Details

Need Assistance?

Awards & Recognition

2025 Data Quadrant Champion

2025 Emotional Footprint Champion

2024 Data Quadrant Champion

2024 Emotional Footprint Champion

2023 Data Quadrant Champion

2023 Emotional Footprint Champion

2022 Data Quadrant Champion

Asana Ratings

89 Likeliness to Recommend

97 Plan to Renew

86 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Asana?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Planning and Scheduling Includes milestones, tasks and resource assignments (can also include WBS and CPM).

Workflow Management Includes ability to support flexible and comprehensive workflow-based capabilities.

Dependency and Milestone Tracking Ability to define project development stages and task dependencies while setting milestones to mark specific points in a project

Resource Management Includes resource allocation, expense tracking, and resource planning.

Document Management Includes features such as check-in/check-out and versioning controls on documents and artifacts.

Hierarchical Task Management Ability to create both templates and unique projects and support tasks that can be divided into sub-tasks and delegated

Mobile Access The solution can be easily accessed by employees through a dedicated native application or HTML5 access.

Reporting Straightforward data storage with ability to create any reports easily. Dashboards for any role with ability to easily build and modify.

Time & Expense Tracking Ability to track time for planning and estimating

Budget Management Includes financial planning, cost management, and payroll budgeting.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Product Management

Task Management

Objectives and Key Results

Asana Reviews

Carole S.

Attractive software for collaborative work

Likeliness to Recommend

Pros

Mark T.

Asana excellent performance in Project Management.

Likeliness to Recommend

Pros

Damaris M.

ASANA.Great tool that will never disappoint you.

Likeliness to Recommend

Pros

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Title

Feature Ratings

Collaboration

Planning and Scheduling

Workflow Management

Dependency and Milestone Tracking

Resource Management

Document Management

Hierarchical Task Management

Mobile Access

Reporting

Time & Expense Tracking

Budget Management

Vendor Capability Ratings

Ease of Implementation

Business Value Created

Quality of Features

Breadth of Features

Usability and Intuitiveness

Ease of Data Integration

Product Strategy and Rate of Improvement

Ease of Customization

Ease of IT Administration

Availability and Quality of Training

Vendor Support