Asana Customer Reviews 2025 | Project Management

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Asana

Composite Score

9.0 /10

CX Score

9.3 /10

1079 Reviews

What is Asana?

With tasks, projects, conversations and dashboards, Asana enables teams to move work from start to finish.

Company Details

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Awards & Recognition

Asana won the following awards in the Project Management - Enterprise category

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2025 Data Quadrant Champion

Latest Award, 2025

4 Top Rated Capabilities

5 Top Rated Features

Latest Award, 2025

2025 Emotional Footprint Champion

2025

Strategy and Innovation
Service Experience
Product Impact
Conflict Resolution

2025

2024 Data Quadrant Champion

2024

6 Top Rated Capabilities

4 Top Rated Features

2024

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Product Impact
Conflict Resolution

2024

2023 Data Quadrant Champion

2023

7 Top Rated Capabilities

4 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2023

2022 Data Quadrant Champion

2022

5 Top Rated Capabilities

10 Top Rated Features

2022

Asana Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Asana.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

97 Plan to Renew

86 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Asana?

1% Negative

3% Neutral

96% Positive

Pros

Helps Innovate
Reliable
Enables Productivity
Respectful

Feature Ratings

Average 84

Collaboration

Planning and Scheduling

Workflow Management

Dependency and Milestone Tracking

Resource Management

Document Management

Hierarchical Task Management

Mobile Access

Reporting

Time & Expense Tracking

Budget Management

Vendor Capability Ratings

Average 83

Ease of Implementation

Business Value Created

Quality of Features

Breadth of Features

Usability and Intuitiveness

Ease of Data Integration

Product Strategy and Rate of Improvement

Ease of Customization

Ease of IT Administration

Availability and Quality of Training

Vendor Support

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Product Management

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Task Management

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Objectives and Key Results

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Asana Reviews

Tricia C.

Role: Finance
Industry: Food and Beverage
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2021

My experience and overall insights about Asana.

Likeliness to Recommend

9 /10

What differentiates Asana from other similar products?

Asana is more effective in tracking work progress. Enables ease to track time used on tasks and projects.

What is your favorite aspect of this product?

It's simple to visualize status of every project and workflow. It's simple to plan and organize projects and tasks. It's simple to assign tasks to teams with Asana. Asana helps to increase productivity and profitability of projects and workflows.

What do you dislike most about this product?

There is nothing that challenges me every time I'm using Asana.

What recommendations would you give to someone considering this product?

Asana have great benefits of managing and automating workflows,organizing and managing tasks and projects and increasing productivity and profitability and hence I would suggest that any organization shouldn't hesitate to give it a food for the thoughts.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Justin R.

Role: Sales Marketing
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2021

Decent Project Management Tool

Likeliness to Recommend

7 /10

What differentiates Asana from other similar products?

Not a lot of innovation as far as I can tell, but the product works and it does support third party login for common file hosts (like OneDrive and Google Drive)

What is your favorite aspect of this product?

Supports task blocking and approval

What do you dislike most about this product?

Task organization for drag and drop doesn't put tasks in order of due soonest first, which you'd think would make the most sense.

What recommendations would you give to someone considering this product?

Product works as intended.

Pros

Reliable
Efficient Service
Effective Service
Caring

Louis L.

Role: Consultant
Industry: Banking
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Sep 2021

Great project management product.

Likeliness to Recommend

8 /10

What differentiates Asana from other similar products?

Easy to use out of the box and customizable to meet most needs.

What is your favorite aspect of this product?

Ease of use and setup.

What do you dislike most about this product?

Lack of critical path functionality.

What recommendations would you give to someone considering this product?

Great product for project management for small to medium teams.

Pros

Enables Productivity
Helps Innovate
Continually Improving Product
Reliable

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Asana

What is Asana?

Company Details

Need Assistance?

Awards & Recognition

2025 Data Quadrant Champion

2025 Emotional Footprint Champion

2024 Data Quadrant Champion

2024 Emotional Footprint Champion

2023 Data Quadrant Champion

2023 Emotional Footprint Champion

2022 Data Quadrant Champion

Asana Ratings

89 Likeliness to Recommend

97 Plan to Renew

86 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Asana?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Planning and Scheduling Includes milestones, tasks and resource assignments (can also include WBS and CPM).

Workflow Management Includes ability to support flexible and comprehensive workflow-based capabilities.

Dependency and Milestone Tracking Ability to define project development stages and task dependencies while setting milestones to mark specific points in a project

Resource Management Includes resource allocation, expense tracking, and resource planning.

Document Management Includes features such as check-in/check-out and versioning controls on documents and artifacts.

Hierarchical Task Management Ability to create both templates and unique projects and support tasks that can be divided into sub-tasks and delegated

Mobile Access The solution can be easily accessed by employees through a dedicated native application or HTML5 access.

Reporting Straightforward data storage with ability to create any reports easily. Dashboards for any role with ability to easily build and modify.

Time & Expense Tracking Ability to track time for planning and estimating

Budget Management Includes financial planning, cost management, and payroll budgeting.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Product Management

Task Management

Objectives and Key Results

Asana Reviews

Tricia C.

My experience and overall insights about Asana.

Likeliness to Recommend

Pros

Justin R.

Decent Project Management Tool

Likeliness to Recommend

Pros

Louis L.

Great project management product.

Likeliness to Recommend

Pros

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Title

Feature Ratings

Collaboration

Planning and Scheduling

Workflow Management

Dependency and Milestone Tracking

Resource Management

Document Management

Hierarchical Task Management

Mobile Access

Reporting

Time & Expense Tracking

Budget Management

Vendor Capability Ratings

Ease of Implementation

Business Value Created

Quality of Features

Breadth of Features

Usability and Intuitiveness

Ease of Data Integration

Product Strategy and Rate of Improvement

Ease of Customization

Ease of IT Administration

Availability and Quality of Training

Vendor Support